@skillshare I have renewed my membership this year but my account is still showing me as a 'free' user. It says I need to 'Upgrade' to a paid membership. I have emailed you twice with the receipts for the payment. Pls advise a solution as I am unable to use your services.
@skillshare Yep, still waiting.... No email from your customer support either. I wrote back yesterday again requesting for a resolution. But no response.
Been buying WD drives for a long time. Never have had to face this kind of sub par service and lack of quick resolution. Even the seller who has been helpfully following up with your service centre is surprised at the apathy and lack of care displayed. @WD_IN@WesternDigiCare
@WD_IN Bought a 8TB external drive on the 6 Dec 22. New drive was clicking and vibrating. Took it back to the seller in Nehru Place, Delhi. They said there is an issue with the drive and submitted to WD service on 8 Dec. Today is 25 Dec. Still waiting for a replacement! 😞
@WesternDigiCare The seller has been in touch with the cust care telephonically and physically visiting the service centre. All they got was that they need to wait 24-48 hours. I spoke to cust care myself yesterday and they said the same. Been waiting for 19 days now. Either replace or refund.