Amanda

The travelling Vincy 🇻🇨 • A Vincy abroad🇻🇨

[Amanda @amanda_784]

@DFDSLiveUpdates is there any way to contact customer Service for Dieppe-Newhaven crossing today? Phone lines are closed and I need to amend booking urgently. I’ve tried to amend online but booking cannot be amended online

[Amanda @amanda_784]

@EurostarUK I purchased a snap ticket but my train was cancelled. I’m trying to process the refund on your website but it’s saying I didn’t purchase my ticket from Eurostar. How do I get my refund?

[Amanda @amanda_784]

@VirginAtlantic That link does not work

[Amanda @amanda_784]

@VirginAtlantic I’m unable to login to my shops away account. Keep getting unknown error. Can someone help?

[Amanda @amanda_784]

@VirginAtlantic Those options does not include shops away

[Amanda @amanda_784]

@Matalan The button to DM you is missing. Can you advise?

[Amanda @amanda_784]

@Matalan got short changed on pack of socks, only 3 pairs when should have been 5

[Amanda @amanda_784]

@askryanair travelling with a 3 yr old, would a trunki be classed as another smaller item if we are are taking a fully collapsible pushchair only

[Amanda @amanda_784]

@dfds_uk Hi DM sent

[Amanda @amanda_784]

@dfds_uk is there a problem with your online booking? Have been trying unsuccessful for the last hour, keeps getting error ‘Our apologies but our online booking system has had a problem processing your request’

[Amanda @amanda_784]

@dfds_uk Tried again, still getting same error. I’ve even used a different device

[Amanda @amanda_784]

@NandosUK DM sent

[Amanda @amanda_784]

@NandosUK just received my order from your Dalston brand and half the burger is missing.

[Amanda @amanda_784]

@VirginAtlantic Thank you for help Emma, much appreciated

[Amanda @amanda_784]

@VirginAtlantic I need to book an inflight cot however I am unable to get through to anyone on the customer service number. Can you please help?

[Amanda @amanda_784]

@VirginAtlantic I have provided the additional info on DM as requested

[Amanda @amanda_784]

@VirginAtlantic DM sent

[Amanda @amanda_784]

@hm_custserv DM sent with requested info

[Amanda @amanda_784]

@Hermesparcels my @hmunitedkingdom parcel has still not been delivered tracking hasn’t been updated since 4th Jan to state that there has been a delay. There’s no option to speak to anyone apart from a chat bot that gives me the same info that’s already on the tracking