Do NOT open a business account with @CooperativeBank unless you’d like to continually be locked out of your account, not be able to pay people & spend HOURS regularly on phone getting account unlocked. Over the top security! A hindrance to business! #hindrance#addedstress
@virginmedia Do you send engineers at 5am (before I go to work) or at 9pm (when I return home from work) Monday to Saturday? Or can they come Sundays???? I suspect not!!! So where does that leave me? #unreasonable#brokensystem#frustrating#crapservice
@virginmedia 2 hours of my time waisted this morning trying to get a new hub sent to me! And the unhelpful woman hung up on me, prior to which she agreed I should cancel my contact with you! Can your service get any worse??!
@virginmedia I can’t take time off to be at home and wait for an engineer, who I know will come and just change the hub. So now what? I carry in paying for a service I’m not getting?? Or a cancel my contact and go elsewhere? #poorservice#frustrating#nohelp
@virginmedia No slots were offered cause I didn’t order and engineer cause I can’t be home to see an engineer because I work for myself and I can’t take half a day off for an engineer to come and change the hub!! I just need you to send a new hub! It’s simple.
@virginmedia I also don’t need your employees sending engineers I didn’t order, putting the phone down on me after I’ve repeated myself to 5 people over and a period of two hours on the phone! OR automated systems that don’t work @richardbranson your empire is broken!
@virginmedia There’s no power to the hub. I don’t need to take half a day out of my work life for an engineers to visit and tell me that. Or a sales person trying to upswell me to a more expensive contract!! I just need a new hub sent to me. It’s simple!!!
@virginmedia I’ve been on hold for over half an hour. All I need is a new hub! You sent an engineer I didn’t book! Now I’ll be charged for not being at home! Your system is broken, your customers service is non existent.
@virginmedia your service is absolutely diabolical. Your system is broken, links don’t work, impossible to speak to human. you sent an engineer I didn’t book! Now I’ll be charged for missing an appointment I didn’t book. I just need a new hub!!!!
@DunelmUK your live chat is dreadful I was 96 in queue it crashed when I was at number 79. And now no agents available!!!! Can you please respond to my previous tweet and communicate with me? There is no other way! #nocustomerservice#nophonenumber#nohelp#poorcustomerservice
@DunelmUK you have just delivered completely the wrong sofa! I sent it back with the delivery guys. Please can someone phone me there is no phone customer service number on the website. My order number is 4038689533 #dreadfulservice
@WeAreOpenreach you don’t connect businesses you cause stress with diabolical delays and no explanation!@SkyBroadbandd inform me you’re now not installing broadband to my business tomorrow at EC1N 7TJ. To add insult to injury you’re still texting to say your! What’s going on??!
@CooperativeBank I am sick to death of not being able to purchase online due to the verified by visa fiasco! I am now taking my business bank account elsewhere. It's ludicrous that a business cannot make purchases online! Enough is enough.
@Wayfair it would be really helpful if after spending hours trawling your site that I could actually buy something that's meant to be in stock. An absolute waste of time getting to checkout to find its NOT AVAILABLE!!!! Sort your website out, its an utter shambles!
@Wayfair Your Website says the 4 chairs are in stock, until I checkout. It still says they’re in stock. I’ve also just received an email reminding me of the chairs I want to buy. Your website is hopeless.