amaysim

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Hit us up Monday–Sunday 8am-8pm (Sydney time)

[amaysim @amaysimAU]

@andrewp91092006 @andrewp91092006 Thanks for the update. We're just here if you need us.

[amaysim @amaysimAU]

Real talk from not-so-real koalas

[amaysim @amaysimAU]

@andrewp91092006 Thanks for letting us know. I hear your frustration with the login process. Fire us a DM with your account details - hope it's not too late to lend a hand. The team is keen to get this sorted. - Maine

[amaysim @amaysimAU]

@_julietwhisky @_julietwhisky Oh no, not the kind of service we'd like to provide, :( I've shoot you a DM - will wait for your reply. Let's sort this out via chat.

[amaysim @amaysimAU]

@_julietwhisky HI Juliet, Maine here.

[amaysim @amaysimAU]

@scecclesia Hi David, Uh- oh – that’s not cool 😕 Jump on a quick call with us at 1300 808 300 (tel:[phone]) or hit us up via chat 👉 https://t.co/PO4DPsH0pE so we can check this out and get you back online - Cazsy

[amaysim @amaysimAU]

@Jasmine16528719 Definitely not the service we'd like to provide, Eunice :(
We're up for a chat. Fire us a PM with your account details, let's give you a hand with this one. Thanks.
-Erin

[amaysim @amaysimAU]

@anupelectro @Optus Got it, I’ve sent my reply to your message.

[amaysim @amaysimAU]

@anupelectro @Optus To send a direct message (DM) to amaysim on X (Twitter), just go to our official profile and tap the envelope icon, or open the “Messages” tab to compose your message.

[amaysim @amaysimAU]

@anupelectro @Optus We’re sorry to hear you’re experiencing no network coverage at Eagle Junction station. That's not the kind of service we'd like to provide, :( Fire us a DM with your account details - hope it's not too late to lend a hand. The team is keen to get this sorted. - Maine

[amaysim @amaysimAU]

@Sammyboy7777Sam I understand your concern and want to reassure you that we’re not forcing customers onto higher‑priced plans. Zap us a DM with your account details so we can check it. Ta! - Maine

[amaysim @amaysimAU]

@maidinaustralia @gomichild @maidinaustralia🧡️

[amaysim @amaysimAU]

@maidinaustralia @gomichild We’re really glad to hear you’re managing well with Amaysim, and we appreciate you sharing your story. We understand how important affordability is, and it’s great to know our service helps you stay connected. Thank you for choosing us! - Maine

[amaysim @amaysimAU]

@vija42423 Sorry to hear your SIM isn’t working while you’re roaming. Could you send us a DM with your amaysim number and we’ll take it from there? - Lucy.

[amaysim @amaysimAU]

@ReachDigitalAus I totally get your frustration. I’ve sent you a DM, please check it and we’ll take it from there. - Lucy.

[amaysim @amaysimAU]

@nMonster_Inc @nMonster_Inc Drop us a DM so we can help you out—thanks! – Lucy

[amaysim @amaysimAU]

@nMonster_Inc Happy to help. Unfortunately, our team only speaks English, so shoot us a DM in English with your detailed concern, and we'll get right on it. –Taylor

[amaysim @amaysimAU]

@krishogh So sorry to hear about this experience! We take this seriously and would like to make things right. Just sent you a DM. –Taylor

[amaysim @amaysimAU]

@IOIILisaMorrow Just sent my reply your way, appreciate it.

[amaysim @amaysimAU]

@IOIILisaMorrow We’re sorry for the frustration, Lisa. Conflicting info isn’t the experience we want for you.
We’re reviewing this internally to make sure support is consistent. 
If you change your mind, DM is still the direct key—we’re open for a chat anytime. - Cazsy

[amaysim @amaysimAU]

@IOIILisaMorrow Hi Lisa. Sorry to hear about your experience, we know how frustrating that must have been. Please DM us your details so we can get this sorted quickly and make sure you get the support you need. - Cazsy