Dear @almatarapp@IndiGo6E,
It has been unresolved since 7 March 2026 despite multiple follow-ups through email, support, and tickets. You repeatedly ask for DMs, but then ignore them completely.
This kind of service is unacceptable. I will now be initiating legal action against.
Very poor service from @IndiGo6E@almatarapp. My flight was cancelled on 7 March 2026 and still no alternate ticket or proper resolution.
When we post here, the team asks to DM, but after sending details they just ignore the issue.
This is unacceptable customer service.
@IndiGo6E@almatarapp
My flight from Riyadh to Mumbai scheduled today 7th march (7:45 AM) was cancelled, but neither @IndiGo6E nor @almatar_app informed me about the cancellation. I only discovered it internet yesterday latenight.
I understand flights may be getting cancelled due to the current situation, however the cancellation of my flight was not communicated to me by either IndiGo or Almatar and I came to know about it myself.
@almatarapp Respond here what is the issue, when I text in WhatsApp no proper update given except keep on keeping with 24 hours will be contacted, until now your 24 not come from 6the match 2024