Amber Morris

[Amber Morris @amber_e_morris]

@Delta @VirginAtlantic @TeamUSA The @Apple Air Tag also let us see our luggage sit at a courier storage facility for 3 days after it was “out of Delta’s hands”…what a mess. But at least we had some insight into the location of our stuff thanks to Apple! 👏

[Amber Morris @amber_e_morris]

@Delta @VirginAtlantic @TeamUSA HIGHLY recommend putting an Apple Air Tag in your luggage if you fly @Delta this summer. The peace of mind was worth every penny, plus it helped us communicate with the agents through the language barrier.

[Amber Morris @amber_e_morris]

@AmericanAir Does “caring for people on life’s journey” include respecting their time and wellbeing?

[Amber Morris @amber_e_morris]

@AmericanAir Multiple delays (starting with 3 HOURS on the plane), a re-route, 2 connections, and 22 HOURS just to get from LAX to DCA last Wednesday! Customer Service couldn’t help & now 6 days with NO RESPONSE from Customer Relations (which also has no phone or email)?! #awful

[Amber Morris @amber_e_morris]

@AmericanAir It is not acceptable to leave on the FIRST flight from the west coast and arrive at my destination on the east coast THE NEXT DAY.

[Amber Morris @amber_e_morris]

@AmericanAir Ah yes, a credit of 10k miles. That’s equivalent to about $100 or almost 1/5 my ticket price. I ended up spending half that on food and water since I was stuck in the airport for 14 hours more than I should have been.

[Amber Morris @amber_e_morris]

@AmericanAir Great! Still waiting to hear back!

[Amber Morris @amber_e_morris]

@AmericanAir @AmericanAir I’ve received multiple marketing emails and still no word from Customer Relations. How will the team be contacting me?

[Amber Morris @amber_e_morris]

@AmericanAir Patience has been my only option.

[Amber Morris @amber_e_morris]

Everyone I spoke with (2 gate agents, 1 flight attendant, and a customer service rep in CLT) said the only way to get a response from Customer Relations was to “tweet at them”. I hoped that wasn’t true, but I guess we’ll see.

[WorldMentalHealthDay @WMHDay]

TODAY IS WORLD MENTAL HEALTH DAY! Let's make #WorldMentalHealthDay top trending. Attention on social media can lead to more awareness and give #mentalhealth a higher priority worldwide. Please help us to reach as many people as possible by retweeting and using our hashtag💚

[Amber Morris @amber_e_morris]

Congratulations to the companies that earned a spot on this year's AdAge's Best Places to Work! https://t.co/BGskM9D9Oh

[Amber Morris @amber_e_morris]

@socalgas Is this why you won’t come turn my gas back on for another 5 days after I was forced to turn it off because of carbon monoxide? 😥

[Amber Morris @amber_e_morris]

@socalgas Over an hour on hold for you to tell me I have to live without heat or working appliances for 5 more days...thanks?

[Digiday Awards @DigidayAwards]

Teamwork makes the dream work! Congrats to @JukinMedia for scoring Social Media Team of the Year. #DigidayAwards

[Delish @Delish]

Rest in peace to legendary chef #AnthonyBourdain 💔 You will be greatly missed.

[Amber Morris @amber_e_morris]

@LanaGAEC @Imperfectfruit Right?!

[Amber Morris @amber_e_morris]

Usually my @Imperfectfruit from #ImperfectProduce is pretty normal looking, but I finally got a funny pear! Still delicious! #imperfectlyperfect