Disgusted in #potterybarnkids the way I have been treated today. 2 members of staff accused me of canceling the order, to later be admitted to it was someone from their end. No communication about a canceled order, Left with no Birthday gift for daughter #veryupsetting
Ordered a chair for over 1k in September. We promised the chair originally December 5. As of today no one @WilliamsSonoma or @PotteryBarnKids can tell me anything. Diverting issue to vendor. They don’t know who vendor is. BAD BUSINESS. Lost a customer. @BBBKY@BBBTriCounties
@PotteryBarnKids can anyone actually help? Have spent 4+ hrs and spoken to 10+ people who have transferred me everywhere for a furniture return that you made a mistake on #customerservicefail
And after two hours and eight minutes—the poor customer service representative has informed me that I cannot wait any longer to speak with someone to resolve my concern—@PotteryBarnKids truly unbelievable
When you try and nothing works then surrender. There’s something profoundly miraculous about letting go and allowing. You did your part now allow the universe to make the alignments. It’s happening even when you can’t see it. It’s all coming together. Keep going. Keep believing.