Amy H

[Amy H @ameecube]

@virginmedia Please just make it easier to speak to someone on the phone. It really shouldn’t take an hour and a half to get one query sorted.

[Amy H @ameecube]

@virginmedia please tell me which option on your very unhelpful automated service will actually get me through to a person I can speak to…..because every single one seems to get to the end and hangs up!

[Amy H @ameecube]

@Churchill Been on/off the phone between you and CET all day, Churchill saying our boiler situation is an emergency and CET saying Churchill need to call and confirm that. Now can’t get back through to Churchill to make that request. Please can someone help?!

[Amy H @ameecube]

@NatWest_Help just tried to use 2 NatWest cash machines and they didn’t work. Is there problem? Checked my card and pin and all fine.

[Amy H @ameecube]

@THORPEPARK is walking dead closed all day today please?

[Amy H @ameecube]

@Ryanair had the MOST unprofessional cabin crew on flight FR1241 last night - meant to be setting an example to passengers. Also, pretty please sort out your card machines. A lot of people use Barclays and it’s no good if your machines don’t take their cards, esp with no cash!

[Amy H @ameecube]

Don’t think I could have said it better myself @gregjames 👌🏽

[Amy H @ameecube]

🤣

[Andy Murray @andy_murray]

Never even liked tennis anyway.

[Amy H @ameecube]

@wbtourlondon Hi, I’ve still not heard anything. Appreciate that Friday would have been a nightmare for all, but if you were offering to reserve dates and take details to call people back, I would have expected to hear by now. Perhaps someone could contact me?

[Amy H @ameecube]

@wbtourlondon I am waiting for a call back after reserving some tickets yesterday whilst you weren’t able to take payment. All my contact details were taken. Any idea when this will be? I spoke to someone called Melissa.

[Amy H @ameecube]

@AGsmith89 @virginmedia Low and behold

[Amy H @ameecube]

@AGsmith89 @virginmedia After an hour on the phone, the issue has been sent to the FMC Department, which is apparently the second line technician department. If they can’t fix it remotely (within 5 days), they’ll send someone out. Totally ridiculous @virginmedia everything else working fine

[Amy H @ameecube]

@virginmedia Thank you. I have raised a complaint.

[Amy H @ameecube]

@virginmedia really don’t appreciate your customer service advisor phoning me to try and bully me into a new contract 5 months early, which would cost me more from next month. Perhaps it might be a good idea to listen back to some of the calls that are “recorded”for training.

[Amy H @ameecube]

@virginmedia How do I raise a complaint please? My current contract does not end until 14 June and he was asking me to upgrade my contract now, thus making my monthly payments more expensive. When I said it was early, he stated “I’ll put a note on the file saying you want to leave”.

[Amy H @ameecube]

@mrgordonburns There’s never been a rule on strictly that the celebrities can’t have any dance history so I don’t know why everyone hates on people that can dance

[Amy H @ameecube]

The whole nation reacting to Nella being told she’s exempt from this trial #ImACelebrity

[Amy H @ameecube]

@StrictlySpoiler Fingers crossed

[Amy H @ameecube]

@virginmedia absolutely awful customer service - just had the phone put down after waiting on hold for over 20 minutes. How am I supposed to report/fix issues if your staff do this?! It’s hard enough to speak to someone on the phone as it is. No wonder people get fed up!