Amelia

[Amelia @amelia_kocio]

@RoyalMailHelp hello, I’m trying to track a parcel and the online tracking doesn’t recognise the number thats been assigned. I called your number and the automated system doesn’t hear me reading out the number so then they hang up. Pls help me here

[Amelia @amelia_kocio]

@Oxford_Tube Can we have an update on what the buses are like now? From lewknor :)

[Amelia @amelia_kocio]

@gorillasapp_uk hey order said “delivered” but courier hasn’t actually delivered our order, customer service not replying to messages, can you help please? 2nd attempt or refund please

[Amelia @amelia_kocio]

@IKEAUKSupport Sent!

[Amelia @amelia_kocio]

@nationalexpress hey! Will your 10:00 service to Manchester (from London Victoria) be stopping at Finchley Road station? (Online timetable says it will at 10:25)

[Amelia @amelia_kocio]

@Stansted_Exp Great thank you!

[Amelia @amelia_kocio]

@Stansted_Exp heyy how do I add my 16-25yr old railcard discount when booking Stansted express on your website?

[Amelia @amelia_kocio]

@Stansted_Exp From any ticket office in London?

[Amelia @amelia_kocio]

@_Railcards I’m trying to purchase a railcard ahead of my trip tomorrow but the online identity service is “experiencing technical difficulties”, what do I do?

[Amelia @amelia_kocio]

@santanderukhelp hi, I’m trying to track down a mysterious second Spotify account that’s charging to my account. They’re trying to help but they require a Spotify Merchant Number which is supposed to be on my statement alongside the transactions. I can’t find it, can you help?

[Amelia @amelia_kocio]

@EurostarUK @EurostarUK have you received my dm?

[Amelia @amelia_kocio]

@EurostarUK Thanks! I’ve dm’d you!

[Amelia @amelia_kocio]

@BBCiPlayer when are you fixing the error code 02001 on humax? (Come back home for the Easter weekend and it’s been pestering my rents for 3 weeks now..)

[Amelia @amelia_kocio]

@Oxford_Tube Dm sent!

[Amelia @amelia_kocio]

@Oxford_Tube do you have lost property? Got up in a rush with a few bags and left my glasses on the seat 🤦🏻‍♀️London to Oxford this evening 🤞🏼

[Amelia @amelia_kocio]

@AdobeCare Sent!

[Amelia @amelia_kocio]

@AdobeCare hello adobe, I changed my plan on the day of payment (16th November, just lost track of the date🤦🏻‍♀️) can you please refund me of the £50 payment for this month that I haven’t used the service?

[Amelia @amelia_kocio]

@maddyscribbles That means they’re 5’7”