Amelia Simpson

Event Manager, Runner and gym bunny. when I'm not drinking wine. or sleeping. Personal views.

[Amelia Simpson @ameliabel19]

@FitbitSupport I’ve been messaging you for 2 weeks about the issues I’ve had since moving over to Google and no reply. Can someone please contact me & fix it?

[Amelia Simpson @ameliabel19]

@NealsYard_ just wanted to say thank you to Nikki Dimmer who was absolutely wonderful sorting out my issue! Friendly, understanding and very helpful. Thank you Nikki!

[Amelia Simpson @ameliabel19]

@get_headway I’ve emailed twice, messaged and tweeted. Will you ever reply? Awful service.

[Amelia Simpson @ameliabel19]

@get_headway I sent an email with a refund request 4 days ago but still no response?

[Amelia Simpson @ameliabel19]

@HelloFreshUK trying to cancel my subscription but your bits & app sending me in circles. Absolutely awful. Please respond.

[Amelia Simpson @ameliabel19]

@currys absolute shambles and terrible customer service. No one answers you phones and if they do, cut you off! Please contact me re complaints as I can’t place one through your CS!!

[Amelia Simpson @ameliabel19]

@Parcel2Go how can you deliver a package to me when no one is in? No info on delivery sheet. Very concerned. Not very good service, especially as it was SPECIFICALLY booked for delivery tomorrow!

[Amelia Simpson @ameliabel19]

@RoyalMail why bother to ask for alternative places to deliver, say you’ve got it then not bother to deliver it there? Now I don’t get my parcel until I can collect it next week.

[Amelia Simpson @ameliabel19]

@LivingSocialUK Thanks but you’re a bit late to the party. Crowne Plaza have sorted it.

[Amelia Simpson @ameliabel19]

@CrownePlaza @LivingSocialUK after 2yrs of not being able to celebrate my birthday, my friend booked a voucher for a spa treatment - which the hotel says isn’t valid, they don’t take discounts & staff were rude! Not happy!

[Amelia Simpson @ameliabel19]

@bt_uk another fail. Not only could you not connect internet to my house for nearly 2 months, your hubs r so faulty they barely pick up signal & crash regularly. From 2 places in the U.K. Ryan in Belfast from ur CS team is the only good thing you have #badcustomerservice #badbt

[Amelia Simpson @ameliabel19]

@vuecinemas Meadowhall screen 5 - really bad rattling from the air con. Ruining the film!

[Amelia Simpson @ameliabel19]

@craftginclub My mum and dad love their monthly gins, but dad only likes them with the tonic. However, this month he FINALLY made the cocktail (with a little post it note hint from my mum!) AND he quite likes it!

[Amelia Simpson @ameliabel19]

@bt_uk They weren’t. I have DM’d you but no response. No call. This is pretty terrible service - again.

[Amelia Simpson @ameliabel19]

@bt_uk - yet again massive #customerservicefail by not just missing a complaints call back but by offering insulting compensation for your #badcustomerservice. Shocking. For the SECOND TIME THIS YEAR!

[Amelia Simpson @ameliabel19]

Another massive fail by @bt_uk - cancelling accounts and cutting me off. Luckily the people dealing with it are friendly but I’ve been cut off twice now. And you can’t reverse the cancellation you made for no reason! #badcustomerservice

[Amelia Simpson @ameliabel19]

Another massive @bt

[Amelia Simpson @ameliabel19]

@LoveYourMorphy I’ve messaged you the details. Please can someone respond asap?

[Amelia Simpson @ameliabel19]

@LoveYourMorphy I contacted you regarding a faulty machine nearly 3 weeks ago an no response? Can you assist?

[Amelia Simpson @ameliabel19]

@YourSSE I call you and tell you it’s not my account, my supplier tells me they’ve not transferred me to you or given you my data YET you send me a bill for £80! Rude customer service reps and data breech. Can someone contact me re formal complaint? #awfulsse