We’re here to help! Our Twitter is now exclusively used for customer service enquires! For more information please visit our help centre https://t.co/LPP7lJAbLz
@lisaoakes71@lisaoakes71 I am so sorry to hear this if you could please send us a private message one of our Social Media Advisors will be in touch to help resolve this for you. Thank you, Jade
@satijuss Hello, I am very sorry that your order arrived in this condition. Please can you send us a direct message and we can assist you? Thank you. - Tom
@audax_puella@audax_puella Hey Debbie we are so sorry for any frustration caused here. Please send across a private message and I assure you we will have this looked into as quickly as possible! - Ryan
@warrenpenny788@warrenpenny788 Hey Penny we are truly sorry for the inconvenience this has caused you, if you can send across a private message I assure you this will be addressed and resolved as quickly as possible! - Ryan
@tracy_capon Hi @tracy_capon I am so sorry about this! Please send across a DM and I assure you I will get this looked into and resolved as soon as possible. - Beth M
We’re here to help! Our Twitter is now exclusively used for customer service enquires! For more information please visit our help centre https://t.co/LPP7lJAbLz
@praiseyyy_ Hello there, please could you kindly send us a private message? A member of our team will be more than happy to assist you with any queries. Thank you! - Chloe W
@WordsmithsUnltd Hey Louise, we can certainly get that looked into for you! Can you please send us the order number via a direct message and we will be able to get this picked up? - Courtney M
@itsnotstress Hi Laure, we are truly sorry for any inconvenience caused. Please could you kindly DM us your order details? Once received, we can look into this further for you. Thank you! - Chloe W
@itsnotstress Hello Laurie, we are truly sorry to hear about your recent experience. Please could you kindly DM us via here? A member of our team will then be able to assist you further with this. Thank you! - Chloe W
@PatriciaLengyel Hello there. We are so sorry for any disappointment caused. I can see that we are currently discussing this via DM. Thank you for your continued patience. -Darcy
@MissBeautyAdikt Hi Selina, I am sorry to see that this isn't allowing you to message! We have now reached out directly, can you please respond if this has been received? - Courtney M
@MissBeautyAdikt Hi Selina, in order to discuss the order we would require you to contact via private message as we cannot discuss order details publicly. I you head to our Twitter page, there is the option to DM us. - Courtney M
@palfrey_ellie Hi Ellie, I can only apologise regarding this! If you are in touch via another platform then I can assure that we will have this resolved as soon as possible for you. - Courtney M
@palfrey_ellie Hi Ellie, I am sorry to hear that your order hasn't arrived! Can you please send us the order details via a DM so that we can look into this for you? - Courtney M
@rydo_x Hi there! We would be more than happy to help your wife. If she has Facebook, please can you kindly ask her to send over a DM with her order details and a member of our team will be in touch. Thanks, Vicky
@Pheme78815624 Hi there! We certainly do respond to our Twitter queries. If you have a question, please feel free to pop us a DM where our team can assist! - Courtney M
@samckeon Hi there! We would be more than happy to look into this for you. Please pop us a DM with a screenshot of your basket, so that we can take a look into this for you. Thanks, Vicky