Django Jones aka Amery Jones

Ep Parlez-vous Piano ? is on the stove 👌🏾 We are cooking 🧑🏾‍🍳

[Django Jones aka Amery Jones @AmeryJones]

@FlyRwandAir We have just been on the phone with Cdiscount the intermediary company with whom we bought the tickets, in partnership with Digitrip Agency and they have no information of having received the reimbursement, somebody is lying.

[Django Jones aka Amery Jones @AmeryJones]

@FlyRwandAir This level of service is absolutely unacceptable and reflects a shocking lack of professionalism and accountability.
I expect a response to my claim and a clear update on the status of my reimbursement without any further delay.

[Django Jones aka Amery Jones @AmeryJones]

@FlyRwandAir We have not received this money in our bank account. Nobody has contacted us to request our banking detail details from your Paris office.

[Django Jones aka Amery Jones @AmeryJones]

@FlyRwandAir Good day,

I am waiting for a feedback regarding my claim, which you promised that you would provide today and clearly did not provide. Noting as well that Mr Rwagasana from Reservations Management has completely gone awol on email exchanges with my wife.

[Django Jones aka Amery Jones @AmeryJones]

@FlyRwandAir there appears to be no willingness to resolve outstanding reimbursement claims.
What kind of Mickey Mouse operation is this? Customers should not have to chase a company endlessly for a response, let alone for money they are entitled to be reimbursed.

[Django Jones aka Amery Jones @AmeryJones]

@FlyRwandAir Good day, 
Could someone please provide an update on my reimbursement claim?
RwandAir’s customer service has been utterly disappointing. Since 28 February, your French office telephone number has been unreachable, my emails have gone unanswered

[Django Jones aka Amery Jones @AmeryJones]

#parlezvouspiano
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[Django Jones aka Amery Jones @AmeryJones]

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[Django Jones aka Amery Jones @AmeryJones]

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[Django Jones aka Amery Jones @AmeryJones]

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[Django Jones aka Amery Jones @AmeryJones]

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[Django Jones aka Amery Jones @AmeryJones]

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[Django Jones aka Amery Jones @AmeryJones]

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[Django Jones aka Amery Jones @AmeryJones]

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[Django Jones aka Amery Jones @AmeryJones]

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[Django Jones aka Amery Jones @AmeryJones]

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[Django Jones aka Amery Jones @AmeryJones]

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[Django Jones aka Amery Jones @AmeryJones]

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