amishmm

[amishmm @amishmm]

@ViCustomerCare Hello. Noted and read your DM. But you have now created fresh complaint where resolution date is now 20 October.

What happened to my old complaint which I was following up from past many days and that was supposed to be resolved by 15 October?

[amishmm @amishmm]

@ViCustomerCare I have 3 BSNL Mumbai numbers. Anyone calling from Vi Gujarat are not able to call all numbers. It says-"Number is invalid. Pls check number". Calls from Jio/Airtel/BSNL Gujarat are working. BSNL says other networks working fine. So its Vi problem not BSNL problem.

[amishmm @amishmm]

@ViCustomerCare I have replied to your DM. Thank you.

[amishmm @amishmm]

@ViCustomerCare I have posted a reply to your message via DM.

[amishmm @amishmm]

@ViCustomerCare I have sent DM with all the information that you have asked.

[amishmm @amishmm]

@ViCustomerCare I have also provided very easy way to verify the issue. i.e. call from any Jio number to my number it will work just fine. But if you call from any Vi Gujarat number to my number it will say - "Number is invalid. Please check the number".

[amishmm @amishmm]

@ViCustomerCare I have DMed you with further details that you have asked.

[amishmm @amishmm]

@ViCustomerCare Sent DM with all the details.

[amishmm @amishmm]

@Kumaraantela @ErKripaShankary By that logic, he can settle the case of 22 crores in just 6000Rs?

[amishmm @amishmm]

@bsnl_care @BSNLCorporate @BSNL_MH @ViCustomerCare @TRAI Vi says not our problem, contact BSNL. BSNL says not our problem contact Vi. https://t.co/xMKRvpNg9q https://t.co/hBRxqPbejY

[Vi Customer Care @ViCustomerCare]

Hi Amish! We sincerely want to ensure that everything is addressed properly. Concerning the issue you have encountered with your calling number, we kindly suggest that you get in touch with your current service provider to help resolve this matter effectively. Thank you for your understanding - Naseem

[amishmm @amishmm]

@ViCustomerCare @TRAI @ViCustomerCare @bsnl_care Please see my complain and please see replies. Vi says - Not our problem contact, BSNL. BSNL says - Not our problem contact Vi. And so now who will take responsibility? TRAI please decide.

[amishmm @amishmm]

@bsnl_care @BSNLCorporate @BSNL_MH @ViCustomerCare After porting to BSNL mumbai (1 month back), my relatives in Gujarat having Vi network complain that when they call me, it keeps saying that Number is invalid. Please resolve on priority basis.

[amishmm @amishmm]

@bsnl_care BSNL is making mockery of itself. I had complained about selfcare app not working. And then complaint I0730203198932 was closed stating that my network issue is addressed??

What??! When did I complain about network issue?

Please see screenshots again and resolve ticket

[amishmm @amishmm]

@bsnl_care @BSNLCorporate Mumbai people are not able to make complaint using BSNL selfcare app. Both old and new selfcare app give error as shown in attached screenshots. New app says "Please select district" even after selecting district. Old app says "No data found" for city.

[amishmm @amishmm]

@bsnl_care Nothing happened. I sent screenshots. BSNL Selfcare App developers can simply open selfcare app and check error themself. But instead local BSNL office calls and has no clue on how to solve this problem. Please pass the issue to Selfcare app developers and not exchange people.

[amishmm @amishmm]

@bsnl_care Sent DM with details

[amishmm @amishmm]

@bsnl_care What is SIM address? Is it different from Mobile number? I have DMed mobile number,

[amishmm @amishmm]

@bsnl_care I am facing this issue from 4 months. I have tried every single day and hence it is not a temporary issue but a permanent issue.

[amishmm @amishmm]

@bsnl_care I have sent DM with details. Please activate ported out number.

[amishmm @amishmm]

@BSNLCorporate @bsnl_care Ported from JIO to BSNL. Jio stopped working. 8 hours passed BSNL still not working. BSNL on VoWIFI works but network not coming. No outgoing calls or SMS. Incoming calls working. Made a bad decision to port to BSNL.

[amishmm @amishmm]

@bsnl_care Ported from JIO to BSNL by paying 193Rs (153Rs plan and 40Rs porting fees).

Jio stopped working midnight. 8 hours passed but BSNL is still not working.

Another BSNL 4G sim on same mobile works. So it is not mobile problem.

Porting is done incompletely. Please check and resolve