@amazonIN One missed call = pickup cancelled? No re-attempt, no way to reach you back. If phone confirmation is mandatory, put it in your SOP. Don’t just leave customers stuck.
#poorService
@AmazonHelp 17 Sept - you mentioned now return will be picked up 20 Sep
18 Sept - you sent different links to contact you if needed
What I m telling is that Amazon has failed to pickup today .
What are you referring to
As response?
@AmazonHelp No wonder, no one is following up on escalation!
Congratulations you have cheated your prime member one more time today! Return cancelled as usual. This is enough return my money. @BandBajaateRaho@aajtak@jagograhakjago
@AmazonHelp@amazon@amazonIN Had 1 more fustrating call with customer care, she mentioned pickup is for 20th Sept, they dont see pickup planned for 15th, 17th earlier, I have email from Amazon on pickup confirmation. I m lost. @amazonIN is absolutely unprofessional. @BandBajaateRaho@jagograhakjago@aajtak
@AmazonHelp Return is not yet picked up. Seems @amazonIN has no control on the seller. They dump faulty and damanged material to customer as replacement and do not appear for return. Its a month now, waiting for return to picked up.
The only thing gave me confidence for buying anything from @amazonIN was the customer centric support.
Unfortunately had a pathetic experience with the support executive today, he lacked empathy. I have loost my confidence. Order#Order # 171-5192540-4717137
@Meesho_Official@meesho_support@meeshotech
Received 2 qty less and you guys are rejecting return request without any reason.
Called ur team and they are not taking complaint and asking to call after some time.
I regret not choosing Amazon for this!
@BandBajaateRaho