@SamsungIndia@SamsungSupport
1 week, daily calls/emails, “highest-level escalation” + dedicated rep. Still unresolved. 18 years of iPhone → first Samsung purchase → absolute customer-service nightmare. I don’t need another “escalation”. FIX IT.
#Samsung#SamsungIndia#GalaxyZ
@SamsungIndia@SamsungSupport Is this Samsung’s “premium customer experience”?
Pre-ordered Galaxy Z Fold8 Ultra + Samsung Forever on 23 July. A mobile-number typo was corrected by Samsung, but the delivery partner still has the old number. Phone has been stuck at their warehouse
After 18 yrs of using iPhone, this is my first Samsung phone and what should have been an exciting flagship purchase has become an exhausting nightmare.I don’t need another “your issue has been escalated” respo. I need the issue RESOLVED.
#Samsung#SamsungIndia#GalaxyZFold8Ultra