Amit Durani

[Amit Durani @amitdurani]

@abcapital I could go on and on about how inconvenient its for your customers to go through the painful process of claiming medical expenses, especially for senior citizens, which should have been cashless in the first place. I hope this to the notice of your customer experience Head.

[Amit Durani @amitdurani]

@abcapital @policybazaar @PBHelpDesk

Tall promises were made when selling the policy, but cashless treatment denied without explanation. We are chasing for refund, but the claims team lacks empathy.
30 minutes claim support is farce. Pls don’t misguide 🙏🏼🙏🏼

[Amit Durani @amitdurani]

@abcapital Hello Aditya Birla Team, It's incredibly convenient for you to sweep the issue under the rug by directing your customers to DM, only to then ignore or fail to update our messages. Hopefully, one day you'll realize that this is the customer experience you are actually offering.

[Amit Durani @amitdurani]

@abcapital @policybazaar @PBHelpDesk

Tall promises were made when selling the policy, but cashless treatment denied without explanation. We are chasing for refund, but the claims team lacks empathy.
30 minutes claim support is farce. Pls don’t misguide 🙏🏼🙏🏼

[Amit Durani @amitdurani]

@policybazaar When BOTS reply to your pressing issues, it feels like breaking your head against a wall

[Amit Durani @amitdurani]

@abcapital Pls don’t be delusional about your on-ground experiences. An accidental claim was not granted a cashless treatment. Secondly, the team is not forthcoming to support the claim reimbursement.

[Amit Durani @amitdurani]

@HDFCCredila how to contact your non responsive support team ? I am not getting response to my emails and it has been almost a week

[Amit Durani @amitdurani]

@Fidomobile

[Amit Durani @amitdurani]

@DisneyPlusHS @DisneyPlusHSP @hotstar_helps @DisneyplusHSVIP The least we can expect from you is communication on tentative timelines for restoration of services. An “oops”message is irritating and my mind is not able to process it.

[Amit Durani @amitdurani]

@Airtel_Presence i have a simpler problem! have raised more than 10 SR through the new and improved airtel App but i am still hopeful for resolution 🤞🤞

[Airtel Cares @Airtel_Presence]

#ThursdayTip | #AirtelCares |
Want to shift your DTH connection from one room to another? Simply raise an SR on the new and improved #airtel Thanks App. Our team would get in touch with you in no-time. DM us for further assistance.

[Amit Durani @amitdurani]

@EurekaForbes @sribats Your team leaked my data to a fraudulent service provider and  i got deceived into availing AMC which is not being honoured. Friends for life are not supposed to misguide !

[Amit Durani @amitdurani]

@ICICIBank @ICICIBank_Care Trying to report a fraudulent issuance of credit card to your team but they are not concerned. Std. revert to back in 2 days. Your contact center intelligent voice assistance is also too confused to address this. Please DM so that i can share info.

[Amit Durani @amitdurani]

@ICICIBank_Care @ICICIBank fraudulent activation of credit card when reported by me seems to not be of any concern to your customer care team. They would like to conveniently respond in 2 business days. Pls DM me so that i can share the details.

[Amit Durani @amitdurani]

@airtelindia Hello Airtel Team, at this critical time when we desperate to seek help for covid care, the least you could do is provide a stable network to atleast communicate with Doctors, pharmacy, essential supplies.

[Amit Durani @amitdurani]

Bad network even after reinserting the SIM. #Airtel4G #airtelcares

[Airtel Cares @Airtel_Presence]

@amitdurani Hi! We understand your concern here. While I try my initial Trouble Shootings, I would request you to please reinsert the sim after 30 seconds then try to connect to Airtel network manually. Please DM us for further assistance. Thank you, Saumya K https://t.co/2G23qpK1Kp

[Amit Durani @amitdurani]

@Airtel_Presence this is the situation of the airtel network ! Facing continuous drop

[Amit Durani @amitdurani]

@virendersehwag And the recent one too of Washington Sundar

[Amit Durani @amitdurani]

@HelloMilkbasket Dnt say sry bec rnt We're sorry for the dissatisfactory experience, please be informed that a call back has been again arranged for you on a priority basis, for further discussion on this matter, you will be contacted at the earliest by one of our team members.

[Amit Durani @amitdurani]

@HelloMilkbasket does this msg sound familiar?

We completely understand your concern. Kindly allow us some time. We have arranged call back for you. Kindly be assured that you will be contacted at the earliest by our team member.

[Amit Durani @amitdurani]

@HelloMilkbasket Std msg but no response.We highly apologize for the inconvenience caused to you. Please be informed that call has been arranged for you for further discussion on this matter. Kindly be assured that you will be contacted at the earliest by one of our team members.