Amit Ghosh

[Amit Ghosh @amitgh22]

@JioMart_Support What was the resolution provided in first place ? I cannot see the resolution? Can you DM each ticket resolution that was provided yesterday?

[Amit Ghosh @amitgh22]

@JioMart @JioMart_Support 2 Requests were created due to order cancelled by Delivery Agent and infested Rice was delivered.
Both requests are Resolved without any Resolution Notes. Can this be checked and refund be processed?

[Amit Ghosh @amitgh22]

@JioMart_Support Reply has been sent via DM with Order ID and Ticket Number @JioMart

[Amit Ghosh @amitgh22]

@mamaearthindia Any update?

[Amit Ghosh @amitgh22]

@mamaearthindia Replied

[Amit Ghosh @amitgh22]

@mamaearthindia DM has been sent with all details

[Amit Ghosh @amitgh22]

@mamaearthindia Again wrong delivery second time. Out of the 2 lipsticks which were resent by mamaearth after first wrong delivery, 1 of them is not what was ordered. One is correct and one is wrong. I had explicitly asked to check and send yet again same issue.

[Amit Ghosh @amitgh22]

@mamaearthindia Details sent

[Amit Ghosh @amitgh22]

@mamaearthindia Ordered 2 lipstick but received kid’s mosquito repellent. No customer care to report the issue as well. Isn’t there any way to connect to agent instead of AI ? Also, why such fraud is happening in first place ? No checks done ?

[Amit Ghosh @amitgh22]

@AmazonHelp Please send the link again.

[Amit Ghosh @amitgh22]

@amazonIN @AmazonHelp Exchange Product was not delivered and returned. No option to raise Exchange again. Can someone help.

[Amit Ghosh @amitgh22]

@AmazonHelp This doesn’t help. It takes me to my orders only so cannot chat or call

[Amit Ghosh @amitgh22]

@AmazonHelp I was told within 24 hours issue will be resolved and refund would be provided. No refund yet.

[Amit Ghosh @amitgh22]

@amazonIN @AmazonHelp I placed an order and I got email that the order was cancelled. Again after 10 hrs I got email order is cancelled. Now i see both orders says dispatched. I cannot cancel the order as-well. No way to talk to CS. Can this be checked asap?

[Amit Ghosh @amitgh22]

@Swiggy @SwiggyCares again same thing. Bolt order before ordering shows 15 mins after ordering still 30 mins and not delivered. What bolt is this ?
Same issue double order pickup. Repeatedly dame thing again and again.

[Amit Ghosh @amitgh22]

@amazon @AmazonHelp I received a mail on 30th June from refund denial appeal that for my order refund wound be provided within 3 working days but still it is not credited. Can you look into this. Order ID is sent in dm along with email screenshot.

[Amit Ghosh @amitgh22]

@SwiggyCares @Swiggy yes this the issue. Each and everytime how for me mistakes are repeated?

[Amit Ghosh @amitgh22]

@Swiggy @SwiggyCares Again same issue with delivery agent ? Last week I posted about delivery issue again this week same. This time some other delivery person picks up the order so replacement order is placed by giving wrong info. As a Swiggy one customer this is least expected.

[Amit Ghosh @amitgh22]

@gonoise how to fix the issue of notifications in ALT watch 1.
I have selected only 2 apps for notifications to mobile but all notifications are coming as Other Category in watch.

[Amit Ghosh @amitgh22]

@AmazonHelp Yes. Via the link no option to connect with agent.

[Amit Ghosh @amitgh22]

@AmazonHelp Details have been shared in DM