Also Flipkart attaching their in-house Jeeves team for installation instead of letting customer do it from the brand itself is anti-competitive behaviour and should be investigated by @CCI_India for enforcing fair practices and customer satisfaction.
@flipkartsupport@Flipkart Order ID:OD437333727748449100. My Godrej AC installation done by Jeeves, payment of 1770 done, satisfaction code shared. Still Jeeves team not updated the same since April 23. Not sure of warranty now. Harassed like anything.
The local installation team not responding. I've tried to contact Flipkart using the app multiple times but to no avail. I'll raise a formal complaint if the issue is not resolved at the earliest with @jagograhakjago.
@4avs@IFBAppliances@PMOIndia@SamsungIndia@jagograhakjago They are in self destruct mode. Their reputation will precede them. Can't help a dying company. If they can't service customers, they are just as good as a chinese single use goods brand.
@4avs Buying @IFBAppliances was a huge mistake. My family kept insisting on buying a legacy brand like LG or Samsung but i went for a home grown brand. This is why we are lagging behind in our atmanirbhar journey of @PMOIndia. Brand is promoting other brands effortlessly.
@4avs@IFBAppliances@PMOIndia I'm planning on selling my AC, dishwasher and Washing machine all from @IFBAppliances and instead buy @SamsungIndia from here on. Also,I'm midway into my plan of buying complete appliances for a furnished flat(43) project. The sales team shd also know who their real enemies are.
@jagograhakjago@IFBAppliances is dissuading us from going for Bharatiya brands which is a direct attack on @PMOIndia Atmanirbhar bharat. How will people buy such brands with such terrible service. A washing machine is used daily. Imagine not getting a solution for 20 days now.
@IFBAppliances After repeated attempts to convey the delay in service from your team, i've received NO RESPONSE. Terrible service. Brand forcing loyal customers to switch to other brands. @jagograhakjago Please look into it. Washing machine broken since Sept 21. Ticket:1017938071
I've tried reaching the company multiple times, they are just not responding in any way.Local service team claims they have no spare parts and can't help unless the brand provides them spares. @jagograhakjago
@4avs@IFBAppliances No one is willing to fix accountability, the local team blames the Area Service manager, he blames the brand, the brand reconnects them over phone to check things. No one is centrally monitoring customer issues and attempting to solve their problems. Shame!
@IFBAppliances I've been recommending people IFB products instead of legacy brands for a while now. Only to be disgusted with their service support. My washing machine has broken down since 21st Sept 2025 & no one is responding to any query for 2 weeks now. Ticket No: 1017938071
@IFBAppliances Instead of buying legacy brands we are trusting IFB but d brand is not concerned with customer satisfaction.Maybe they are nudging people to choose other brands. If this continues i'm selling all my acs, dishwasher, washing machine, and chimney. T. No: 1017938071.
@IFBAppliances The local service center is complaining that the company is not supplying parts, the ASM is not responding to queries. And central customer service is redirecting to local support. No one taking responsibilities. Ticket No: 1017938071.