So i logged in my old account right now and it says its banned and unappealable wtf. On top of that the RSN is changed to “Trixzimo” - can someone check what can be done? @JagexSupport
@JagexSupport Hey lyra, appreciate the response. I understand what you mean but as i told you i havent played since 2018, and the ban is from2021 + the name was changed which proves that it was used by someone else. Can’t you verify using ip if it was someone else on my account? @JagexSupport
O i just saw it was banned in 2021 , I haven’t played since 2018… so most likely someone else was on my account. Can you guys verify that using ip or something? Would appreciate it!
@JagexSupport@IsaacT110608 hey @JagexSupport, i hadn't logged in my account since April 2018 and i got banned in March 2021. i was clearly not in possession of my account as i had to recover my account using questions also the name of the account has changed. please check my IP for cross referance.
@JagexSupport hey i understand, but you can physically check my ip, i haven't played since 2018. how do i appeal when its unappealable. this is bollocks. @JagexSupport
@JagexSupport in short, during my inactivity for years, someone logged into my account and sold my purple phat and t92 shadow dyed weapons(sos,sgb,zgs) . changed password, i had to recover using recovery questions and after recovering its been banned for rwt back in 2021
@RuneScape please get some good people on your support team. @JagexSupport just send copy paste templates as replies without even reading what the person has said. its very disappointing and unfair for the people who have paid to play this game for years.
@JagexSupport@JagexSupport Aman, did you just not read what i said? do you guys just not read and just copy paste your commands? is that customer service? i can't believe i paid to play this game wow.
@ar0ndir@JagexSupport@JagexAsh@JagexKieren@JagexAyiza honestly there customer support is ass.I haven't logged in, in years and my account was banned for rwt. he probably sold my purple hat and t92 weaps, reason for the ban.
i don't know who they hire for all of this, i even told em that they can confirm with my ip. its just a shame
@JagexSupport Lost RS acct after years of quitting. Password changed, recovery failed. Recovered on email, but banned for RWT. Likely items sold incl. purple partyhat, t92 shadow dyed weapons. Confirm IP, I'm in Pakistan. Help, please, my last rsn was Shadow SOS
@JagexTyran
@JagexSupport This is the second time i am making a tweet regarding this. you didn't reply to the other tweet so let me link it for you. please look into this, my last username i had was Shadow SOS and the person who took my account changed it to Trixzimo according to the email.
@JagexSupport@JagexSupport thank you for your fast response!
Yes i do see its unappealable that's why I have tweeted about it to you guys on Twitter. You may check my IP, as I live in a 3rd World Country so you can confirm it wasn't me on the account when it got banned.
@JagexSupport hopefully you can help me Aman, if not it is what it is. Hope you all had a good day and to all of you who stayed and read through my post, you guys are the real ones, take care and thank you!