Deeply saddened by the passing of Maj Gen Khanduri. A soldier, leader, and patriot who served the nation with distinction and unwavering commitment. Heartfelt condolences to his family and loved ones.
@TPL__SRT impressed by the super efficient & fast handling of complaints.
At 4.15 power went off, I raised a complaint by IVR system, next min I got a call back from your executive, he asked for details over whatsapp, in next 10 mins power restored.. #surat#torrentpower
@HPSupport I have shared a service request number. Why you need more details from me? Are you saying that you don't have access to your own created service request number?
@HPSupport Why DM? You can't access my information from the service request I shared ? Looks like there are multiple flaws in your processes. You should be able to get all the required information from the service request that I have already shared with you
@HPSupport Hello @HPSupport@HPIndia check this service request 5157604165
It is more than 5 days, there is no update on it from your side. I am forced to get printouts from others in spite of having my own printer at home. Very unprofessional way of handling customer service requests.