Catch the total solar eclipse followed by the headline conversation with Melissa Pollock and Dennis Gooch from The Home Depot.
The topic: Leveraging Advanced Technology to Enable People and Performance. It's going to be actionable, informational, and fun.
In the rapidly evolving landscape of AI and machine learning, understanding how to leverage these technologies for workplace success is crucial. Read Paul Leonardi's full article to discover how: https://t.co/MFiznUOd5f
#AIinBusiness#GenerativeAI#LeadershipStrategy#AI#CX
๐Are your business goals for 2024 AI-enhanced? Leverage the power of AI to create and reach ambitious yet achievable goals. Enhance employee engagement and drive business success like never before. https://t.co/CbPcuSDPKk
#AIForBusiness#StrategicGoals2024#EmployeeMotivation
Kickstart 2024 with AI-Powered Goals! Elevate efficiency and retain talent with our AI insights. Enhance employee engagement and drive cost-savings. Ready for impactful business objectives? https://t.co/pSKlYpSvwP #AIGoalSetting#BusinessStrategy#CostSavings#EmployeeRetention
"As an entrepreneur, you're going to get hit with problems you have no idea how to solve. You just have to work your way through it. Overcoming challenges is the key to becoming a successful entrepreneur." #Entrepreneurship#Resilience#Innovation
https://t.co/ZXrSkGZ2dR
๐ฌ #Coaching results not โfittingโ your expectations? Maybe your follow-up plans have been lost in the mail.
If your current strategy feels stuck, get #coachingtips to improve your team's follow-up process and coaching feedback delivery โ https://t.co/Rp4QI3TDJi
Itโs easy to feel like adding AI into your #callcenter will just complicate things.
But here's the real deal: With AI taking care of data analysis, team leads get the freedom to do what they do best: connecting, coaching, and caring.
See how --> https://t.co/pp6F60pscs
AmplifAI has been included as a Sample Vendor on 2023 Gartnerยฎ Hype Cycleโข for Digital Workplace Applications, which highlights how emerging technologies are shaping digital literacy and helping people work in new and more effective ways.
Blog: https://t.co/BBWa9omtcm
A call centerโs most valuable asset? Its people.
๐ค But could AI be a close second?
Real-time assist tools give agents on-the-spot assistance! But don't let the shiny tech distract you from the potential drawbacks.
We're unpacking it all on the blog: https://t.co/457PJk3lkI
What if you could save money by investing in your people?
Good #coaching offers more than just performance improvement โ it delivers cost-saving benefits that can have a massive impact on your #contactcenter's bottom line.
See the infographic: https://t.co/G8SzmRCd3y
Coaching results feeling off? It might be the follow-up that's lacking, not the #coaching itself. In #callcenters, follow-ups are key to understanding gaps and celebrating growth.
Dive into our blog to see how a solid follow-up can be your game-changer: https://t.co/HniSMD1Dwu
#GTACC 2023 kicks off tomorrow in #Toronto!
Randy Clapp & Afshan Kinder will be joining a panel discussion on "Leading Through Change with Technology." Trust us โ it's going to be one epic conversation!
If you're attending, make sure to drop by our booth.
Managing a diverse product portfolio is challenging. But Thrasio excels in customer support for nearly 200 brands. Find out how they achieved:
๐ 600% More Coachings
๐ 4 Hours Reduced in FRT
๐ 58% Faster Issue Resolution
What's their secret weapon?
https://t.co/TkJAgufbrO
When it comes to #callcenters, the human element remains irreplaceable. But could real-time assist tools take your team to the next level?
โ๏ธ Weigh the benefits against the challenges with our latest blog post: https://t.co/mWa0CCy9Or
๐ฉโ๐ฆฐ Increase our bottom line? "Just use AI."
๐จ Boost agent productivity? "Just use AI."
๐งโ๐ฆฐ Improve AHT, CSAT, and FCR? "Just use AI."
AI can do a lot โ but not without some direction. See 11 ways #AI is revolutionizing the #callcenter industry.
https://t.co/Ld8r95F1Fr
#Coaching is seen as the best way to boost results for your #contactcenter. But what if coaching doesn't help? ๐คทโโ๏ธ
Here are 10 things that can make coaching in #callcenters go wrong. Find out which issue (or issues) is holding back your coaching efforts.
https://t.co/n4PrAOnIZR
Are your #CX#emails making the impression you want?
Get 14 #emailtips to:
๐จ Perfect your subject lines.
๐จ Elevate emails with genuine personalization.
๐จ Choose words that build, not break.
๐จ Dodge classic email faux pas.
https://t.co/sH1qY6flJm
๐โโ๏ธ Saying you want more sales is easy!
๐คทโโ๏ธ Making the plan to get more sales is a lot harder...
See how the team at this #bpo increased their sales close rate by 35% โ with more than half of their #callcenter agents consistently exceeding the SCR goal.
https://t.co/XGxNtjHHUJ
In our newest post, we unravel how fine-tuning #AHT can ripple out to every aspect of a #callcenter's operations. Embracing its insights can mean the difference between a #contactcenter that simply operates and one that consistently excels.
https://t.co/3blWMOa869