AmplifAI

AI-Driven People Enablement for Employee-Centric Enterprises #futureofwork #peopleenablement #AI

[AmplifAI @amplifAI]

Catch the total solar eclipse followed by the headline conversation with Melissa Pollock and Dennis Gooch from The Home Depot.

The topic: Leveraging Advanced Technology to Enable People and Performance. It's going to be actionable, informational, and fun.

[AmplifAI @amplifAI]

In the rapidly evolving landscape of AI and machine learning, understanding how to leverage these technologies for workplace success is crucial. Read Paul Leonardi's full article to discover how: https://t.co/MFiznUOd5f
#AIinBusiness #GenerativeAI #LeadershipStrategy #AI #CX

[AmplifAI @amplifAI]

🚀Are your business goals for 2024 AI-enhanced? Leverage the power of AI to create and reach ambitious yet achievable goals. Enhance employee engagement and drive business success like never before. https://t.co/CbPcuSDPKk
#AIForBusiness #StrategicGoals2024 #EmployeeMotivation

[AmplifAI @amplifAI]

Discover how Home Depot & AmplifAI are revolutionizing customer care and efficiency! Dive into our blog for a deep dive into next-level customer experience strategies: https://t.co/bjTkHbjWCl
#CustomerExperience #RemoteWorkSuccess #EmployeeEngagement #TechInnovation #CX

[AmplifAI @amplifAI]

Kickstart 2024 with AI-Powered Goals! Elevate efficiency and retain talent with our AI insights. Enhance employee engagement and drive cost-savings. Ready for impactful business objectives? https://t.co/pSKlYpSvwP #AIGoalSetting #BusinessStrategy #CostSavings #EmployeeRetention

[AmplifAI @amplifAI]

"As an entrepreneur, you're going to get hit with problems you have no idea how to solve. You just have to work your way through it. Overcoming challenges is the key to becoming a successful entrepreneur." #Entrepreneurship #Resilience #Innovation
https://t.co/ZXrSkGZ2dR

[AmplifAI @amplifAI]

📬 #Coaching results not “fitting” your expectations? Maybe your follow-up plans have been lost in the mail.

If your current strategy feels stuck, get #coachingtips to improve your team's follow-up process and coaching feedback delivery → https://t.co/Rp4QI3TDJi

[AmplifAI @amplifAI]

It’s easy to feel like adding AI into your #callcenter will just complicate things.

But here's the real deal: With AI taking care of data analysis, team leads get the freedom to do what they do best: connecting, coaching, and caring.

See how --> https://t.co/pp6F60pscs

[AmplifAI @amplifAI]

AmplifAI has been included as a Sample Vendor on 2023 Gartner® Hype Cycle™ for Digital Workplace Applications, which highlights how emerging technologies are shaping digital literacy and helping people work in new and more effective ways.
Blog: https://t.co/BBWa9omtcm

[AmplifAI @amplifAI]

A call center’s most valuable asset? Its people.

🤖 But could AI be a close second?

Real-time assist tools give agents on-the-spot assistance! But don't let the shiny tech distract you from the potential drawbacks.

We're unpacking it all on the blog: https://t.co/457PJk3lkI

[AmplifAI @amplifAI]

What if you could save money by investing in your people?

Good #coaching offers more than just performance improvement – it delivers cost-saving benefits that can have a massive impact on your #contactcenter's bottom line.

See the infographic: https://t.co/G8SzmRCd3y

[AmplifAI @amplifAI]

Coaching results feeling off? It might be the follow-up that's lacking, not the #coaching itself. In #callcenters, follow-ups are key to understanding gaps and celebrating growth.

Dive into our blog to see how a solid follow-up can be your game-changer: https://t.co/HniSMD1Dwu

[AmplifAI @amplifAI]

#GTACC 2023 kicks off tomorrow in #Toronto!

Randy Clapp & Afshan Kinder will be joining a panel discussion on "Leading Through Change with Technology." Trust us – it's going to be one epic conversation!

If you're attending, make sure to drop by our booth.

[AmplifAI @amplifAI]

Managing a diverse product portfolio is challenging. But Thrasio excels in customer support for nearly 200 brands. Find out how they achieved:

🚀 600% More Coachings
🚀 4 Hours Reduced in FRT
🚀 58% Faster Issue Resolution

What's their secret weapon?
https://t.co/TkJAgufbrO

[AmplifAI @amplifAI]

When it comes to #callcenters, the human element remains irreplaceable. But could real-time assist tools take your team to the next level?

⚖️ Weigh the benefits against the challenges with our latest blog post: https://t.co/mWa0CCy9Or

[AmplifAI @amplifAI]

👩‍🦰 Increase our bottom line? "Just use AI."
👨 Boost agent productivity? "Just use AI."
🧑‍🦰 Improve AHT, CSAT, and FCR? "Just use AI."

AI can do a lot – but not without some direction. See 11 ways #AI is revolutionizing the #callcenter industry.

https://t.co/Ld8r95F1Fr

[AmplifAI @amplifAI]

#Coaching is seen as the best way to boost results for your #contactcenter. But what if coaching doesn't help? 🤷‍♂️

Here are 10 things that can make coaching in #callcenters go wrong. Find out which issue (or issues) is holding back your coaching efforts.

https://t.co/n4PrAOnIZR

[AmplifAI @amplifAI]

Are your #CX #emails making the impression you want?

Get 14 #emailtips to:
📨 Perfect your subject lines.
📨 Elevate emails with genuine personalization.
📨 Choose words that build, not break.
📨 Dodge classic email faux pas.

https://t.co/sH1qY6flJm

[AmplifAI @amplifAI]

🙋‍♀️ Saying you want more sales is easy!
🤷‍♀️ Making the plan to get more sales is a lot harder...

See how the team at this #bpo increased their sales close rate by 35% – with more than half of their #callcenter agents consistently exceeding the SCR goal.

https://t.co/XGxNtjHHUJ

[AmplifAI @amplifAI]

In our newest post, we unravel how fine-tuning #AHT can ripple out to every aspect of a #callcenter's operations. Embracing its insights can mean the difference between a #contactcenter that simply operates and one that consistently excels.

https://t.co/3blWMOa869