@Primark your customer service is appalling the web chat and bot are not useful just constantly telling you we can’t help and try this link. Constantly sending you round in circles.
It’s not the store managers fault but where is managers discretion in refunds or exchanges.
@Morrisons I’d just like to ask why your Hunslet store in West Yorkshire isn’t following social distance rules? Two weeks running on a Friday morning I have just walked into this store with no security, once inside it is extremely busy with people, mainly old vulnerable people.