@virginmedia when can’t I access my virgin media account ? Keeps asking for a passkey when there is not one registered with this account - wifi doesn’t work and can’t access my account completely useless
@quickmediauk Someone has called me and asking me to add my bank details to an app and this does not feel secure from me the customers view point my mum has been scammed this way
@virginmedia Hello I’m sending you a DM as I think I’m going to have the leave virgin media for my wifi as I’m delivering an online session and it��s terrible again this is now happening everyday
@virginmedia That’s all you ever do look into it never any action it improves for a few days then terrible it used to be such great service where has that service gone??
@virginmedia Why are you not doing anything about this for several weeks my wifi has been terrible why is an engineer not being booked to look at my connection and equipment??? What am I paying for ??? My WiFi was intermittent AGAIN yesterday the day before and the day before that
@virginmedia NEVER in 23 years of using your WiFi and tv package has either service been so terrible! You are not providing the service I am paying for and to top it off I don’t appear to be able to access my virgin account and complaint or request an engineer seriously!!!
@virginmedia Terrible still awful on Saturday I gave up watching tv and read a book as could use my laptop either. And again the same all day yesterday at work - I’m paying more but getting a terrible service I’m not getting what I’ve paid for thinking of moving to sky as you never sort it
@virginmedia It says - Intermittent signal in your area
We’re looking into it. Check back here after 24 hours, and if there’s still an issue we’ll help you book an engineer. I’ve had an intermittent signal on my wifi for a month I work from home and constantly being dropped out of zoom calls
@premierinn terrible service trying to call Premier Inn London Enfield ALL week to ensure I’m away from the restaurant and at the end of a corridor NO ONE EVER answers and head office can’t help because I don’t know the mobile number for England Athletics Premier Inn account !!
@virginmedia can’t even get onto my virgin media account to check wifi in my area why is it so difficult now to log into my account do you want ANY customers left?
@virginmedia why is it that my virgin box has no internet 4 times tonight and my wifi doesn’t work on teams calls when it’s right next to my hub? This service you are providing is no longer fit for purpose it’s suppose to be the best WiFi I’ve had in 20 years it’s terrible