Amy Mustoe

Passionate about Customers and technology.

[Nikesh @nikeshashar]

Can you stop excess @Microsoft @Azure charges in one click?

We can!

[Amy Mustoe @amymustoe]

@Sunrun I would like a credit to my account until this is resolved. Happy to take this offline if someone would call me. Thank you.

[Amy Mustoe @amymustoe]

@Sunrun Three weeks of calls, emails to Customer Care and 2 Tweets and still no meaningful contact. Just a few sporadic messages that someone will get back to me. Great to hear about all of the panels going up. Hope customers will see better treatment soon.

[Amy Mustoe @amymustoe]

@Sunrun 7 days since my original tweet and 14 days since my original email to Customer Care asking about status. My panels sitting in the backyard going on month two is not helping either of us.Someone who cares about me as a customer should pick up the phone and call me.

[Amy Mustoe @amymustoe]

@Sunrun I'm very frustrated with how CCare and the field service team interact. I'm continually left in the dark and making multiple calls to get any information. Still awaiting acknowledgement when my panels will be re-installed. 3 calls, 1 email, 1.5 hours on hold.

[Amy Mustoe @amymustoe]

@Sunrun Followed your request for a private message. Still no response from Customer Care or anyone else except the standard "we'll get back to you" message. This shouldn't be so hard.

[Amy Mustoe @amymustoe]

Looking for #CustomerSuccess training in Denver? @CloudElements has partnered with @success_hacker to bring their CSM Foundations Workshop to Denver on September 17-18. Learn top tactics and earn your Level 1 CSM Cert in this 2-day workshop. Register now! https://t.co/iEZiDejIfV

[Amy Mustoe @amymustoe]

Looking forward to @JessicaWeisz of @soapboxhq speaking about Leading High Performance Teams https://t.co/nETPrVeyG4 #Meetup #Boulder via @Meetup

[Amy Mustoe @amymustoe]

@lithiumtech is donating $1 to UNICEF for every share of their holiday activity kit. Check it out, and spread the cheer by sharing the link along with the #lithiumholiday2017 tag. https://t.co/Rjbl9l4q47

[Amy Mustoe @amymustoe]

Axway and Cloud Elements partner to speed up cloud apps https://t.co/YeH5ekVuMC via @appdevelopermag

[Amy Mustoe @amymustoe]

Cloud Elements API Hubs to Deliver 20 New API Connectors for Axway AMPLIFY™ Platform: https://t.co/bigUjbO6nf

[Amy Mustoe @amymustoe]

@brianwones of @CloudElements giving implementation advice to a packed room at the Turing School
#denstartupweek

[Amy Mustoe @amymustoe]

Cloud Elements Weaves Patchwork Pattern For Cloud API Control via @forbes https://t.co/ju17edgtvt

[Amy Mustoe @amymustoe]

TechCrunch article: @CloudElements places data at the center of your application integration effort - https://t.co/7OeHBFXMlq

[Amy Mustoe @amymustoe]

Why Setting Expectations is a Customer Success Must - https://t.co/DQGsaTuUps

[Amy Mustoe @amymustoe]

Cloud Elements API Integrations Now Available in the AWS Marketplace https://t.co/pSE2dSHXY7

[Amy Mustoe @amymustoe]

Cloud Elements Teams with IBM to Expand SaaS Connectivity in IBM App Connect https://t.co/L2neJLQbk5

[Amy Mustoe @amymustoe]

Managing APIs Is an Increasingly Complex Burden - InformationWeek https://t.co/dl1pM2ouk9 via @InformationWeek @cloudelements

[Amy Mustoe @amymustoe]

Managing APIs Is an Increasingly Complex Burden - InformationWeek https://t.co/dl1pM26TsB via @InformationWeek @cloudelements

[Amy Mustoe @amymustoe]

#SIIADeciphering customer voice- not just found in surveys. CS advisory boards can uncover big insights. Evan Klein @SatrixSolutions