@JustFlyGlobal I could not reach #justfly and so I canceled my flight to Tokyo online. I look at my credit card and they charged me $75!!! Five days later they lower the fee and won't even give me $50 back. The whole reason I canceled early was because they weren't available.
@JustFlyGlobal is taking advantage of people during horrible circumstances. They charged me $75 when I cancelled my flight to Tokyo due to COVID. $75!!! No airline is doing this. I also found out they lowered this fee to $25 five days after I cancelled. SHAMEFUL.