Jonna Anablay

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[Jonna Anablay @anablayyy]

@Ellison_22 @JimmyH_92 @The_Forty_Four Not sure I could remember the dates ffs, might have to get practicing

[Jonna Anablay @anablayyy]

@TPExpressTrains No, I had to purchase another ticket to get home

[Jonna Anablay @anablayyy]

@TPExpressTrains what a surprise. Another transpennine train has been cancelled, 19:07 York to Durham.

How do I get a refund? For good measure, I am absolutely sick of being let down by your inadequate service

[Jonna Anablay @anablayyy]

@TPExpressTrains No, through Trainline

[Jonna Anablay @anablayyy]

@TPExpressTrains Well they are saying one thing and you are saying another. Who am i supposed to believe?

Stop treating customers with contempt, the reason I am out of pocket is due to transpennine and not Trainline.

[Jonna Anablay @anablayyy]

@TPExpressTrains Trainline are saying I need to contact the train operator for compensation. Thats trans pennine. Can you help?

[Jonna Anablay @anablayyy]

@TPExpressTrains Why can’t you issue refunds when the reason for cancellation is your simply abysmal service?

Please can you share the policy where it says you can’t refund if tickets are purchased through a third party?

[Jonna Anablay @anablayyy]

@TPExpressTrains They are telling me to speak to you

[Jonna Anablay @anablayyy]

@TPExpressTrains Why is that?

[Jonna Anablay @anablayyy]

@TPExpressTrains No, they are telling me to contact you. It’s entirely your fault due to lack of train conductors. Im now £24 out of pocket and my day is well and truly messed ups what are you going to do about it ?

[Jonna Anablay @anablayyy]

@TPExpressTrains Why is that relevant?

[Jonna Anablay @anablayyy]

Kurt Vile has done it again #10outof10

[Jonna Anablay @anablayyy]

Lol. Terrified of the tories. Hang your heads in shame you cowards.

[BBC Breaking News @BBCBreaking]

Gary Lineker to step back from presenting Match of the Day until agreement reached on social media use - BBC statement https://t.co/WMsgqRzWrw

[Sid Lowe @sidlowe]

Was trying to think of a clever response but, you know what, can’t be arsed. So just fuck off Nigel you absolute cunt.

[Jonna Anablay @anablayyy]

@TicketmasterCS hi, I have transferred a ticket to a friend but he would like to transfer it back to me for a refund. It’s currently not available from him to do so, please can you help?

[Jonna Anablay @anablayyy]

@TicketmasterCS @AlexKeshavarzi Everyone bought day tickets to see RATM and you know it. Stop taking us for mugs.

[Jonna Anablay @anablayyy]

@TicketmasterCS please can you respond to the above

[Jonna Anablay @anablayyy]

@TicketmasterCS hi, I see you have sent me an automated message saying refunds can’t be given unless the event is cancelled.
Leeds festival policy states that refunds will be given on major cancellation or substantial alteration. What have you got to say?

[Jonna Anablay @anablayyy]

@TicketmasterCS hi, how can I go about getting refunds for Leeds festival Friday tickets after the headliner pulled out?

[Jonna Anablay @anablayyy]

@KLM hi, I have sent you a DM, please can you respond?