Another Guy

Decent guy from Delhi.

[Another Guy @anAnother_Guy]

@HP @HPSupport @HPIndia Frankly, I expect another generic response asking for the same details again instead of an actual resolution. HP, please prove me wrong and provide a concrete update. @jagograhakjago #HPSupport #CustomerExperience #India

[Another Guy @anAnother_Guy]

Is HP no longer responding to customer emails?
Issue reported on 8 June, reminder sent today, still no case update, no engineer assignment, and no resolution.
Is this the after-sales support customers should expect?
@HPIndia @HPSupport #HP #AfterSalesSupport #ConsumerRights

[Another Guy @anAnother_Guy]

@HP @HPSupport @HPIndia This is my final public post on this matter. I will wait 7 more days for a written resolution. If the issue remains unresolved, I will proceed through the Consumer Commission regarding HP's after-sales service. #ConsumerRights #AfterSalesSupport

[Another Guy @anAnother_Guy]

@HPSupport @jagograhakjago @bandbajateraho_ The purpose of this post is transparency. If HP can publicly ask for details, HP can also publicly acknowledge the delay and provide a status update. Customers deserve accountability in after-sales support. #HPIndia #ConsumerRights #AfterSalesService #HPPrinter
@HP

[Another Guy @anAnother_Guy]

@HPSupport @jagograhakjago Instead of redirecting me to DMs, please review the information already available with HP and provide a written update on complaint status, engineer assignment and expected resolution timeline. #HPSupport #HPIndia #CustomerExperience
@bandbajateraho_

[Another Guy @anAnother_Guy]

@HPSupport @HPIndia I would appreciate a written update on the status of my complaint, expected resolution timeline, and the reason for the delay. This will help maintain transparency and allow others to evaluate the after-sales service experience being provided by HP.

@HPIndia @HPSupport

[Another Guy @anAnother_Guy]

@HPSupport @HPIndia My concern was already reported to HP via email on 08 June 2026 and a reminder was sent on 12 June 2026, but no resolution, case update, or engineer schedule has been provided so far.
@HPIndia @HPSupport #CustomerService #AfterSalesSupport #HPPrinter

[Another Guy @anAnother_Guy]

@RailwaySeva
PNR 2516543259 – Great journey experience so far—except my own seat S9/28 isn’t available ��� Complaint raised at 3:19 PM, still waiting for action. Hope for a quick resolution.
@AshwiniVaishnaw
@RailMinIndia

[Another Guy @anAnother_Guy]

@RailMinIndia @RailwaySeva
PNR 2516543259 – Confirmed seat S9/28 occupied by unknown passenger. Complaint pending for 3+ hours. Train moved 6 stations. No response. Immediate action required.

[Another Guy @anAnother_Guy]

@HPSupport Demand:
• Extended warranty OR full refund
• Compensation for harassment

Failing which, I will proceed with legal action.

Case IDs: 5153980830, 5156234365, 5157033523
@jagograhakjago #HPFail

[Another Guy @anAnother_Guy]

.@HPIndia this is unacceptable. Delivered incomplete product, delayed resolution, and now hiding behind policy to deny warranty. This is not service, this is negligence. Escalating further. #HPFail #CustomerExperience

[Another Guy @anAnother_Guy]

@HPSupport Final position:

This case involves:
✔️ Defective product supply
✔️ Deficiency in service
✔️ Unfair trade practice
✔️ Mental harassment

HP must take accountability. #HPIndia #ConsumerRights

[Another Guy @anAnother_Guy]

@HPSupport 🔟 Contradictions:
• X: “Highest escalation team handling”
• Email: “Call toll-free support”
• Also: “Revert if support needed” (case closure hint)

No accountability. No clarity.

[Another Guy @anAnother_Guy]

@HPSupport 9️⃣ 14 Mar 2026 – Warranty denied citing “60-day policy”

HP delays → customer suffers → claim rejected.

This is arbitrary and unfair application of policy.

[Another Guy @anAnother_Guy]

@HPSupport 8️⃣ 06 Mar 2026 – HP asked for Order ID / redemption code

Basic verification done very late—clear negligence and delay tactics.

[Another Guy @anAnother_Guy]

@HPSupport 7️⃣ 27 Feb 2026 – Fresh complaint:
• Defective printing (faded output)
• Warranty issue
• Refund requested

Defects continued even after intervention.