Anchor Support

We're no longer using this account for support. DM us at @Anchor if you need help! You can also visit or email us at [email protected].

[Anchor Support @anchor_support]

@vmarks @anchor Hey @vmarks we're sorry to hear about the trouble with that audio but happy to assist! Can you DM us your account info and about when it was recorded? We can look into it more closely from there. Thank you!

[Anchor Support @anchor_support]

@JensLennartsson Unfortunately no ETA we can provide at this time but we can confirm the team is aware and plan to improve it in the near future. Thanks again for your patience we really appreciate it.

[Anchor Support @anchor_support]

@JensLennartsson Hi Jens! Typically it takes around a week or so after you distribute your podcast to be approved with Apple. If you're not seeing an approval after a week just email [email protected] so we can look more closely at your account.

[Anchor Support @anchor_support]

@rubivanhouten @anchor Hi Ruben! We did reply back to you a few days ago but we'll send another email, no problem. Thanks for your patience!

[Anchor Support @anchor_support]

@trinishotta @Spotify Hi there! Once you choose to distribute your episode/podcast to platforms off of Anchor we'll take it from there and submit to Spotify for you. If you're not seeing this happen just email [email protected] directly so we can look more closely into your account.

[Anchor Support @anchor_support]

@snugcast Hey there and sorry to hear you’re having troubles recording. Have you tried closing out and reopening the app? If so, what version of Anchor are you on currently? Happy to investigate!

[Anchor Support @anchor_support]

@MusicHourUK @anchor Our support team received the email and we'll get back to you as soon as we can. Thanks for your patience!

[Anchor Support @anchor_support]

@i_MichelleJ Hi Denisha! We definitely want to implement this in the future so stay tuned! Unfortunately we don't have a timeline for you just yet as things can shift around but we definitely want to get this done soon. Thanks for your patience!

[Anchor Support @anchor_support]

@AllenCulver1 Hi Allen! Once you save the artwork or make any update to your podcast all other platforms you're approved on will update within 24 hours if not much sooner.

[Anchor Support @anchor_support]

@Waves_Podcast Hi there and happy to help look into this! If you haven't yet, email [email protected] with your account information so we can verify you as the podcast owner and we can see what we can do from there. Thanks!

[Anchor Support @anchor_support]

@eldoterrag Glad to hear it Garret, appreciate the kind words :)

[Anchor Support @anchor_support]

@mcoutts81 Hey Martin! Apple podcast distribution can typically take a week or so. If you're not seeing an update on that front after a week just email [email protected] and we'll take a closer look for you.

[Anchor Support @anchor_support]

@dustinwht You're very welcome!

[Anchor Support @anchor_support]

@mcoutts81 Hi there! At this time, Anchor accounts only support 1 podcast per account. We're definitely considering this for future updates though!

[Anchor Support @anchor_support]

@Kwangbae Glad you like it and thanks for the feedback! We'll make sure to pass this to the team as we continue to make improvements to the new launch :)

[Anchor Support @anchor_support]

@AllenCulver1 Hi Allen! At this time we don’t support distribution to iHeart, but you’re more than welcome to submit your RSS feed to there and any other platforms we don’t support yet!