#servicedesign und #serviceblueprint eignen sich bestens, um die Perspektive vom Nutzer auf zusätzliche Beteiligte eines Systems, wie etwa die interne Sicht der Mitarbeiter hinter den Kulissen, zu erweitern. Meine Sketchnote zeigt wichtige Inhalte dazu.
“I have learned that what I have not drawn, I have never really seen, and that when I start drawing an ordinary thing, I realize how extraordinary it is, sheer miracle.”— Frederick Franck, The Zen of Seeing, 1973
Mein Kollege @andilehner gibt heute die Masterclass "Keep it simple and iterate - einfache User Experience #UX Tools für #Entwicklerteams" auf der ModernRE #MRE19. Komm vorbei!
Thanks to you guys at #hapaglloyd for 4 wonderful and inspiring days of #designthinking envisioning the Hapag Lloyd mobile experience! It was a great pleasure to facilitate the workshop at @OC_WIRE in Hamburg :)
Der Schlüssel für den Eintritt in die Wunderwelt des #Ideenreichs am Campus Gummersbach. Design Thinking mit @OC_WIRE und DT Trainerin Natalie Lisitski. Danke @arne_christmann for making it happen, yeaah
design thinking is just as simple: https://t.co/KzRfnid66j
"Charles Eames once said that the role of the designer is essentially that of a good host, anticipating the needs of the guest"
#designthinking#problemsolving#innovation
Looking forward to attending https://t.co/ekODwI8kcw
Many thanks to the great @OC_WIRE for giving me this opportunity to grow in the field of UX and Design Innovation.
Living Styleguides und Design-Systeme helfen allen Akteuren der Produktentwicklung (Entwickler, Designer, Business, usw.) positive Benutzererfahrungen zu entwickeln. Erfahre mehr über Modelle der Team-Zusammenarbeit https://t.co/ty7H3GXAMy #uxdesign#Scrum#designSystem
very happy to have the opportunity to facilitate one of the #UX Masterclasses at #ModernRE conference in Berlin on October 8. Representing @OC_WIRE :)
https://t.co/9vM1xPcOeh
#designthinking#workshop
„Cybersecurity is a human problem, not a technical one, many technologists don’t understand how people learn or interact with computers and that-ignoring the human factor-is the original sin that got us into many problems on the internet.”
https://t.co/eok2LMQLUI