Cannot believe how AWFUL #Expedia customer service is. They are the most useless, least helpful OTA I have EVER encountered. This was our first trip booking with them (Business Class) and we will NEVER use them again due to their inability to try to solve our request.
@StashAndStang @SouthwestAir Maybe it's their new system, I got the same. Don't mind hiccups, mind the terrible CS received. 2 reps, 2 calls, no resolution