@JagexSupport@OldSchoolRS Why wont you give a real answer on why you cant help the people that has been unlucky to lose their accounts to hijackers? There are so many people out on X trying to get real answers.. this is so strange.
@JagexSupport@OldSchoolRS
All of my tickets are marked as "solved" but not a single comment from any mods. The support from this billionaire company is insane bad.
@JagexSupport@OldSchoolRS I have done that on all of the tickets.. The latest one i have been adding new information on the case that i thought might help but no answers or help was given and the ticket got closed as "Solved"..
Jagex said this on their website "For the sake of optimal account security, we're unable to modify your Jagex account email or disclose it to you."
No way to recover, even tho ownership is 100% prooved with vital account information. Ultimate scam. @JagexSupport@OldSchoolRS
@JagexSupport@OldSchoolRS
So my account got hijacked.
I've tried to recover it since the minute it got hijacked with 20-30 appeals and 5 tickets.
Jagex replies with: We cant help you, hope you will make a new account.
Thanks Jagex.
- 2203 total lvl and 7 years of membership.
@iBeWoKen_Boii@Mikedizzz19389@JagexSupport Jumping to conclusion. There has been a lot of people getting hijacked nowadays. Probably why Jagex will make a hijacking detection update this year.
@SD_chase@JagexSupport@JagexAsh@JagexAyiza@JagexWest@JagexLight Feel bad man. I lost my account to a hacker aswell. Jagex wont help me get it back :( The hijacker changed the email associated to the OSRS account and i tried to prevent it right away but still they wont help.
@JagexAyiza
Hello, is there any way you may help me get my hijacked account back?
I've sent 3 tickets and 20-30 of appeals but seems like Jagex can not help me.
There must be a way for me to get it back.. π«
Rsn: 15oo
@filks4d@JagexSupport I am having the same problem.. it feels like they are pissing hard on us. I've been a paying member for 7+ years on the hijacked account and they have provided zero help.
@JagexSupport@OldSchoolRS
Hello Jagex,
I've sent a ticket (5825232) with a hijacked account.
Can you please go through my appeal and help me? I am really sad about the loss of the account..