André Troost

Analyst @ TFE Energy GmbH - Working on:
Energy access | Mini-Grids | Digitalisation of distributed energy | Financial flows in energy access

[André Troost @AndrePTroost]

@WorldRemit @WorldRemit it’s now been 60 hours since I updated recipient details and still no action from you. When is this going to be processed??

[André Troost @AndrePTroost]

@WorldRemit no one is answering my calls. I want to update recipient details for transaction 175504417, which is still in being processed by WorldRemit. Please get back to me.

[André Troost @AndrePTroost]

@WorldRemit I have updated recipient details 30 hours ago and I'm still waiting for the change to be processed. It was supposed to take 24 hours. Please send an update.

[André Troost @AndrePTroost]

@AxxessInternet This is false advertising. I bought this service, but it doesn't work at all. Been waiting for days now for my fixed MTN LTE to be activated but still nothing. Everytime I just get the message that "it's being looked into." For everyone out there - do NOT buy this.

[André Troost @AndrePTroost]

Bought a @MTNza fixed LTE service from @AxxessInternet, only for it not to work at all, with their feedback being: "Our engineers are working with MTN to restore the service and we can't advise when it will be back online." How ridiculous!

[Gaylor Montmasson-Clair @Gaylor_MC]

Massive #renewableenergy generation capacity coming to 🇿🇦
In only 2 months (Jan-Feb) in 2023, a total of 1073MW was registered with @NERSA_ZA. And the 1st five projects over 100MW.
Reminder: In 2022, 1659MW were registered over the whole year. And only 86MW in 2021.

[André Troost @AndrePTroost]

@Afrihost @vumatel 75 hours and counting with @Afrihost and @vumatel
just not fixing my internet outage. If this is not fixed today I am switching to a different internet provider. The situation is now laughable.

[André Troost @AndrePTroost]

@vumatel I've been without internet all day but there doesn't seem to be any way to contact you. And @Afrihost can't do anything either it seems. Please assist with betting my internet back online. Reference number ISP-919620.

[André Troost @AndrePTroost]

@Afrihost @vumatel Still no internet. Officially 61 hours now. I am lost for words.

[André Troost @AndrePTroost]

@Afrihost @vumatel Kathryn I will only be able to do so when I get back tonight. Will respond then.

[André Troost @AndrePTroost]

@Afrihost @vumatel Modiegi its now been 48 hours since the ticket was issued. The fact that it gets closed without the internet being fixed is a disgrace. Yes, call me, do whatever you have to do to get the service back up.

[André Troost @AndrePTroost]

@Afrihost @vumatel What do you mean you have disputed the ticket? Im sitting without internet for 36 hours now and its been 36 hours since a ticket was issued with @vumatel . ONT was restarted multiple times and everything just the same. How can it take so long do get a service back up???

[André Troost @AndrePTroost]

@Afrihost @vumatel I was told by the Afrihost whatsapp help that the issue is on the Vumatel line because there is no internet coming through to the ONT. Why are we going through the process again now? The line issue has already been confirmed.

[André Troost @AndrePTroost]

@Afrihost @vumatel Internet still down on my side

[TFE Energy @TFEdigital]

We're hiring! Join our young and growing team in Cape Town and get to work on exciting projects that support the development of distributed renewable energy markets in sub-Saharan Africa and other Global South regions. Details here: https://t.co/enSWgZtnrm

[André Troost @AndrePTroost]

Shearwater GeoServices @ShearwaterGeo and @Shell: Stop Blasting The Wild Coast! Our voices can make a difference and put an end to @Shell blasting in the Wild Coast. - Sign the Petition! https://t.co/GiN7ioteBz via @ChangeorgSA

[André Troost @AndrePTroost]

@vumatel @Afrihost @ispa_za @mybroadband Noted @vumatel

[André Troost @AndrePTroost]

It seems @vumatel is more busy posting cricket pictures than providing uninterrupted internet supply. Been without internet for 3 days now and now I have to resort to twitter to get their attention. Atrocious service in CPT. @Afrihost

[André Troost @AndrePTroost]

@vumatel @Afrihost Good morning world. This is my 5th day of no internet and still no attempt from @vumatel and @Afrihost to fix it. @ispa_za how can I report them? @mybroadband I imagine that these providers will slip down your customer satisfaction ranking soon

[André Troost @AndrePTroost]

@vumatel @Afrihost @vumatel are you actually kidding me? After 4 days of speaking non stop with @Afrihost this is what you suggest?? The problem is on YOUR SIDE! Fix it! I will stop my debit order to @Afrihost . This is laughable now.

[André Troost @AndrePTroost]

@vumatel @Afrihost Another day as a @vumatel & @Afrihost customer, another day without internet. Day 4 now and my issue still gets thrown around like a hot potato. Is anybody out there???