@Zaha_Boo@Zaha_Boo Hi zara_Boo, we’re sorry your transaction has been blocked for four days. We understand how frustrating that is. Please DM us your WorldRemit customer number and we’ll look into this for you.
@Mthinking2@UseLemfi@sendwaveapp@Mthinking2 Hi Mthinking2, we hear your frustration. As a regulated platform, our rates align with official banking benchmarks rather than the Lagos parallel market. We strictly follow these regulations to guarantee your money moves safely.
@sunnyman614967@sunnyman614967 Hi, thanks for checking. Availability depends on the destination and payout options shown in the app. Please check whether OPay mobile money is listed for your recipient in Nigeria before sending.
We're aware that there are many fake accounts pretending to be WorldRemit. Be vigilant as these accounts are all up to no good! We're constantly flagging these accounts to be removed but please remember that we are @worldremit only. No numbers, dashes or underscores-nothing more!
@luislamb@AmericanAir@luislamb Hi! Please be careful. We will never ask for your password, SMS code, or bank details via social media or phone. For your safety, only use this official account or our in-app chat. We’re here to help!
@dtsadziwa@EcoCashZW@econetzimbabwe@dtsadziwa Hi @dtsadziwa. We're sorry to hear about your experience. Please send us a DM with your WorldRemit customer number that starts with 'WR' or case number so we can look into this and find a solution.
@LeaderComment@EGYPTAIR@LeaderComment We understand your concern and agree it’s important to address this transparently. Please DM us the details and any supporting evidence so we can review the matter and follow up.
@Stevies2ndLife@Stevies2ndLife Hi! We'd love to help. For general support, please visit https://t.co/6SxOD8J8ba . If you need help with something specific, please use our in-app chat or send us a DM with your customer number starting with 'WR' for assistance.
@fatzdabrat@fatzdabrat Sorry about this. Please give us a call so we can investigate and help secure and close the account. For your safety, don’t share personal details here or click any links in the email until we’ve confirmed it’s genuine.
@AliYousuf133130@AliYousuf133130 We’re sorry for the frustration. Please DM us your transaction ID and the phone number linked to your account (never share your PIN or verification code). We’ll check the transfer here. Thanks!
@AliYousuf133130@AliYousuf133130 We’re sorry to hear this and understand your concern. Please DM us your transfer reference and registered email so we can look into what happened. For your safety, don’t share personal or payment details publicly.
@freggiemanxe007@itzdrjosh@Naija_PR@freggiemanxe007 Hi! If you still need help with this concern, please don't hesitate to reach out by sending us a DM with your transaction number so we can further check this.
@itzdrjosh@freggiemanxe007@Naija_PR@itzdrjosh Hi! We're sorry to hear about your experience. Please send us a DM with your WorldRemit customer number that starts with 'WR' or case number so we can look into this and find a solution.
@SagalAbas There are many reasons why accounts are deactivated. If you have any questions, please contact our Customer Support team at https://t.co/jiqwogNMmS so we can discuss this with you 💜