Andrie Krokos

[Andrie Krokos @andriekrokos]

And just like that, after an hour and 5 minutes, the call was cut. @AbsaSouthAfrica can someone please call me back.

[Andrie Krokos @andriekrokos]

And the saga continues… @AbsaSouthAfrica What is an acceptable time to keep your customers on hold for? How long does the wait have to be before you start offering a call back service like the other big banks? Over an hour now.

[Andrie Krokos @andriekrokos]

@AbsaSouthAfrica Is your plan to get your customers so frustrated that they just hang up and you don’t have to deal with any questions?

[Andrie Krokos @andriekrokos]

@CWHomeConnect Is there a time frame on how long this outage will last? Have you found the issue?

[Andrie Krokos @andriekrokos]

@JHBWater What about Norscot Fourways?

[Andrie Krokos @andriekrokos]

@JHBWater Again, no update on the Fourways Bryanston Issue. What is happening? It’s been out since just after midnight.

[Andrie Krokos @andriekrokos]

@JHBWater Where is the update for Fourways and bryanston? You haven’t mentioned it once

[Andrie Krokos @andriekrokos]

@picknpayasap I sent these to you via DM over an hour ago with proof of the money coming off my account, all my contact details and my smart shopper number.

[Andrie Krokos @andriekrokos]

@CityPowerJhb This is the same update you’ve been giving us all day for Beverley Gardens. It’s been out since after midnight and you are only attending now?

[Andrie Krokos @andriekrokos]

@CityPowerJhb What is the update for Beverley Gardens? We have had no power since just after midnight. CPWEB4231535

[Andrie Krokos @andriekrokos]

@JHBWater No water in Beverley Gardens. What is happening with that.

[Andrie Krokos @andriekrokos]

@CityPowerJhb I’m a there an update on this please?

[Andrie Krokos @andriekrokos]

@emi_koekemoer Power out and no water in Beverley Gardens again. I can’t find any planned outages. I have Reported the electricity outage.

[Andrie Krokos @andriekrokos]

@JHBWater @emi_koekemoer

[Andrie Krokos @andriekrokos]

@JHBWater No water in Beverley Gardens too.

[Andrie Krokos @andriekrokos]

@JHBWater We have no water in Beverley Gardens. They have been digging but now there has been noone on site since this morning. Can we have an update please.

[Andrie Krokos @andriekrokos]

@CityPowerJhb Power out in Beverley Gardens Block 16. CP3078220

[Andrie Krokos @andriekrokos]

@CityPowerJhb Can we please have an update for Block 10 Beverley Gardens. We are about to go into another Loadshedding block and we’ve been off since midnight.

[Andrie Krokos @andriekrokos]

@CityPowerJhb What is the update for Beverley gardens please. We have been off since midnight and we have another round of Loadshedding at 4. Will they Loadshedding us even though we’ve been off for 14 hours?