Andy Edwards

Doctor Who fan who got married (I know!), asks people to turn it off and on again a lot at work, also lover of old retro computers and games (C64 for the win!)

[Andy Edwards @andyfenboyed]

Did the UK get booed when they were introduced? #Eurovision

[Andy Edwards @andyfenboyed]

@PureGym Thank you for confirming; I’ll try that

[Andy Edwards @andyfenboyed]

@PureGym Is there any news on the repair of Yanga water machine at Kingsway Derby? It’s been down for almost a week and I pay extra for it and haven’t been able to use it. I mostly go during off staff hours and when staff are there they are unapproachable to ask. Thank you.

[Andy Edwards @andyfenboyed]

@PureGym Many thanks for the reply, as per my original message I visit the gym during unstaffed hours. On rare times I go when staffed, staff are unapproachable, thus unsure how I’d ask the gym manager?

[Andy Edwards @andyfenboyed]

@bt_uk Got hold of someone on chat. They advised just to add all firewall settings again. They also advised that the BT branded hub doesn’t get its firmware from BT then wouldn’t state where it does, only saying it gets a firmware update. Im now looking for another provider

[Andy Edwards @andyfenboyed]

@bt_uk BT pushed a firmware update to my home hub which has caused serious issues with my network, wiping firewall settings and permanently removing disks. I’ve tried to get help via chat and phone but neither work. Why wasn’t this properly tested before deploying.

[Andy Edwards @andyfenboyed]

@bt_uk Which “Team” should I be contacting and via which method? I’m concerned about letting BT try and fix given the mess you’ve already caused

[Andy Edwards @andyfenboyed]

@retrocolour85 @O2 We are going to do the same, my contract is up in a month so I’ll be leaving as well. Parroting Warehouse issue is such a red flag. It’s a known fact Apple overproduced most iPhone models and take up was low. Of course O2 will never be transparent as to the actual reason

[Andy Edwards @andyfenboyed]

@O2 Hi, my wife (no longer on X) ordered her new iPhone 16 plus on 30th Nov and was told delivery would be 3rd Dec. It didn’t arrive and she keeps being told it’s a “warehouse issue” and sternly told to wait. This is poor customer service. What’s going on?

[Andy Edwards @andyfenboyed]

@NissanUK Hi, please may I confirm with you, I have a UK 19 plate Qasqai Tekna Dig-T. I am going to drive to France next week. Do I need headlight deflectors or will the car automatically adapt headlights or is there a setting for driving on the right?

[Andy Edwards @andyfenboyed]

@bigfinish Could you clarify something. For classic who stories, does it use the original theme music that was broadcast on TV, or is it re-recorded/re-created. I ask as 7th Doctor theme at Big Finish sounds like it’s been recreated and enhanced slightly? Thank you!

[Andy Edwards @andyfenboyed]

@AskNationwide Thank you for clarifying

[Andy Edwards @andyfenboyed]

@AskNationwide Please could you help clarify your overdraft charges? If I have an overdraft of say £500 on a FlexPlus Account, BUT my balance remains above £0 (I don’t go into the overdraft) does Nationwide charge OD fees simply for having an overdraft BUT not going into it?

[Andy Edwards @andyfenboyed]

@AskNationwide I messaged last week to ask for Nationwide to clarify what the issue was with the recent payment processing from accounts but haven’t had a reply. This is starting to feel like Nationwide are covering something up. Thank you for your assistance.

[Andy Edwards @andyfenboyed]

@AskNationwide Hello, further to your replies to me on Friday regarding the issues there still has been no statement on what the cause was and what is being done to prevent it from happening again. Please can Nationwide detail this to ensure transparency and trust, thank you.

[Andy Edwards @andyfenboyed]

@AskNationwide Thanks for the update, once resolved will Nationwide be advising what the issue was, what caused it and what is being done to prevent it from happening again. Transparency is essential here, the same transparency that Nationwide asks of us as customers. Thank you

[Andy Edwards @andyfenboyed]

@AskNationwide Is there an eta on the payment issue on outgoing and incoming payments being fixed? This does feel like it’s happening more often. Is there a bigger issue here? Many thanks as always.

[Andy Edwards @andyfenboyed]

@LEVIS Hi hope you’re good. Looking at these rucksacks for my wife who’s a NHS nurse but cannot genuinely see why the pink one is £5 more expensive than the blue one, could you help me understand why please, thank you!

[Andy Edwards @andyfenboyed]

@NatWest_Help Many thanks for confirming, deleted and will block them: as always thanks for the prompt reply! Have a great day

[Andy Edwards @andyfenboyed]

@NatWest_Help I have received an email from People for Research claiming they are working with NatWest. Email is regarding a survey about overdrafts. It offers £15 for completing it but prompting for account details. Is this a scam or something legit?