Andy Higgins

A South African optimist. Follow me for my unique insights into ecommerce in South Africa. - Bob Group. Everything ecommerce.

[Andy Higgins @andyhza]

Shopaygo with Bob!

[Andy Higgins @andyhza]

Bob, where South Africans shop, pay and send.

[Bob @bobcoza]

Life is busy enough; your shopping shouldn't be. One name handles the shop, the pay, and the send so you can stay ahead of the game.

[Bob @bobcoza]

We brought together Bob Shop, Pay, Go and Box so you can handle everything in one spot.

[Bob Shop @bobshopcoza]

Sell your pop culture treasures to people who will truly appreciate them – it’s Battle of the Bids at Comic Con Africa 😎 Tap below to learn more!

[Andy Higgins @andyhza]

Bob Shop for all the collectors out there!

[Bob Shop @bobshopcoza]

Mind the gap! If that space in your collection is bothering you, find collector’s cards on Bob Shop 🤩 Tap below to check out our selection!

[Andy Higgins @andyhza]

@mcleodd Congratulations, Duncan! Always nice seeing the one normally writing about acquisitions being the one getting acquired.

[Andy Higgins @andyhza]

@MichaelJordaan When is PayShap coming to Bank Zero?

[Andy Higgins @andyhza]

@Ryk_van_Niekerk I reported these ads so many times on YouTube and Facebook but they just keep coming back.

[Andy Higgins @andyhza]

@Nedbank Thank you. Were you at least able to replicate the problem?

[Andy Higgins @andyhza]

@Nedbank It appears that your Verify payment service (https://t.co/09bCyvXKBZ) is not working. It always returns an error message of "something went wrong" even for legitimate payments. Please can you confirm that there is a problem?

[Andy Higgins @andyhza]

@Nedbank Yes. Definitely only using the last 9 digits for the reference number (as mentioned I have used this service successfully many times before). I am sure you can replicate the problem by entering the details of a Nedbank POP yourself?

[Andy Higgins @andyhza]

@Nedbank There is no private information so I can share the error message in the screenshot below. Try it for yourself with your own Nedbank POP and I suspect you will get the same error.

[Andy Higgins @andyhza]

@Nedbank Yes. I double checked multiple times and tried with different POPs. There definitely appears to be an issue on Nedbank's side (I have used it many times before successfully). Take any Nedbank POP and try it yourself?

[Andy Higgins @andyhza]

@anatnom_ynot I assume you have had a bad experience in the past. If so, I am sorry to hear that. We have beefed up our Buyer Protection Programme and also introduced a new system where pay outs to sellers are linked to shipping of orders thereby providing much greater protection for buyers.

[Andy Higgins @andyhza]

Bob Group 2023 year in review. What a great team we are fortunate to have: https://t.co/zthY4etMww

[Andy Higgins @andyhza]

@MageshMoodley Sorry to hear about your bad experience. Are you able to provide a support ticket number so I can get some one to follow up with you?

[Andy Higgins @andyhza]

I guessed R 220 097.00, what do you think? https://t.co/irqAXUjpix

[Andy Higgins @andyhza]

@Smokkelsmous @bobshopcoza You receive the R30 small order charge paid by the buyer (to be used towards the sellers R30 shipping fee) so you effectively pay zero for the shipping (and before you were charged a final order value fee on the shipping buyer's amount so you now are actually better off).

[Andy Higgins @andyhza]

To regulate or not to regulate the still fledgling ecommerce industry in South Africa? https://t.co/J95m5UeEb6

[Andy Higgins @andyhza]

Would you rather be the market leader in your industry but losing R1 million per day or the contender but making a profit of R100k per day?