@craigbagdon @BigCommerce Same here. 7 years enteprrise plan. 3 weeks and not even an eta on when my store will be fixed. Tried every way to escalate but they don't care.
@craigbagdon @BigCommerce Product sort API broken on my store since I updated to Products V3 and support don't even know how to fix it. They'll tell you product filtering and sorting isn't a priority...
Imagine paying $500 for an Enterprise plan that doesn't work, and support don't even look at a ticket for 3 weeks. Let me introduce you to @BigCommerce#CATALOG-6890