@flipkartsupport@Flipkart@FlipkartStories@_Kalyan_K This is unacceptable. After weeks of delay, you refunded 2 passengers but wrongfully cancelled the entire PNR without consent.
Now an infant & mother are left without tickets from Mumbai to Toronto for Apr 1, that was booked several months in advance, risking a non-refundable return booking.
@emirates please review partner actions. @DGCAIndia intervention needed.
#Flipkart #FlipkartTravels #CustomerRights #AirTravel #DGCA #ConsumerRights #TravelFail #WorstExperience
You have not even got the issue right! You cancelled 2 international tickets (Mother + Infant) without consent. We need those 2 tickets reissued in the same flight / fare class / date, at the bare minimum. Just a "refund" for your error is not acceptable, when alternative flights are 3-4X the refund amount!
Update: Still no resolution despite escalation + case ID.
This is unauthorized cancellation of confirmed tickets impacting an infant passenger days before travel.
Entire booking cancelled without consent. No rebooking. No ownership. No update. Risking financial loss on a non-refundable international return ticket.
@FlipkartHelp @Flipkart@FlipkartStories@_Kalyan_K this needs immediate senior-level intervention.
@emirates please review partner accountability.
@DGCAIndia please take note.
#DGCA #ConsumerRights #AirTravel #FlipkartTravels #TravelFail #CustomerExperience
@flipkartsupport Let me know what details are needed. There is a CaseID generated already. Also, an email has been sent to you this morning with all details. Happy to share any other details that you need to resolve this via DM. Please let me know.
@flipkartsupport@Flipkart@FlipkartStories@_Kalyan_K This is unacceptable. After weeks of delay, you refunded 2 passengers but wrongfully cancelled the entire PNR without consent.
Now an infant & mother are left without tickets from Mumbai to Toronto for Apr 1, that was booked several months in advance, risking a non-refundable return booking.
@emirates please review partner actions. @DGCAIndia intervention needed.
#Flipkart #FlipkartTravels #CustomerRights #AirTravel #DGCA #ConsumerRights #TravelFail #WorstExperience
@Flipkart@flipkartsupport this is shocking!
We requested cancellation for 2 passengers in Feb, but you cancelled the ENTIRE PNR (4 passengers incl. an infant) without consent.
@emirates has confirmed YOU asked for full cancellation but refund only for 2. THIS IS UNACCEPTABLE!
@Flipkart@flipkartsupport@emirates Passengers now stranded without tickets.
Urgent reissue required for Apr 1 flight.
Case ID: 29394122
This is unacceptable.
I find it difficult to sit outside the govt and demand things because the govt has to live with the consequences.
- Congress MP Shashi Tharoor
Perhaps the only leader in Congress who still understands responsibility beyond politics and won’t indulge in Anti India rhetoric.
@Flipkart@flipkartsupport@nch1915
No refund 20+ days post-cancellation for PNR QHJF2F (Feb 7 & 18 requests). Site shows cancelled, airline doesn't. Repeated 24-48hr promises broken. Escalated via email—still no update! #FlipkartRefund#ConsumerRights Need immediate resolution!
@flipkartsupport To be clear, your team has NOT been in touch with any update after receiving the details from me. Also, the details are already available with Flipkart since Feb 7, 2026.
@flipkartsupport@Flipkart The refund for my cancelled tickets is still not processed. You assured a 24-hr update here on X — no response yet.
@emirates advised splitting the PNR & cancelling. I passed this to Flipkart long ago, yet no action taken.
Customers are stuck btw OTA and airline.