Andrew White

A seasoned & high energy guy with an extensive knowledge of the EMEA, APAC, & Americas #ITOM #ITSM #ITAM market landscape. Employed @Cherwell. Tweets are mine

[Andrew White @andyvwhite]

@AudiUK Your customer service representative just called (Adam) and I have explained my position. 1 month ago a simple apology would have sufficed. I now intend to humiliate your sales exec at Marshall Audi oxfor (Zac) as he humiliated me.

[Andrew White @andyvwhite]

Well I am now at 47 calls to @AudiUK regarding a #complaint about @MarshallMotorGp - and still no contact - shocking new car #customerservice - lots of promises but no #service. I could write 8 episodes along the lines of #clarksonsfarm. I’m sure @amazon would love the story!

[Andrew White @andyvwhite]

I raised a complaint with @AudiUK several weeks back due to shocking #customerservice from one of their #cardealers @MarshallMotorGp - the process is ongoing so let’s see how they respond.

[Andrew White @andyvwhite]

#PetrolShortages be a good guy - join the queue on the side of the petrol station #CommonSense

[Andrew White @andyvwhite]

Escalating a #customerexperience issue to #bmw. A real #JDPowerAMR story here! Do you own an #X5
21,000 recalled. Let's see how #bmw respond

[Andrew White @andyvwhite]

#Cherwell WINNERS of the #SIAM Supplier #Platform at #ITSM review https://t.co/eCrHox1JJo

[Andrew White @andyvwhite]

Latest SIAM interview /survey - Supplier / Vendor relationship mgmt for #ITOM #ITSM pro's https://t.co/cF46NVgJVX

[Andrew White @andyvwhite]

@UkCherwell @SITS_UK DIGITAL - is the business in balance? How #DigitalTransformation & its impact on #ITSM is an opportunity for you

[Andrew White @andyvwhite]

https://t.co/goOvomgOAt

[Andrew White @andyvwhite]

#Cherwell hits the #Microsoft #Azure market for #itsm

[Andrew White @andyvwhite]

Congrats to Assurant, Inc. who have won the Pink Elephant #ITSM “Project of the Year” award at the Annual ITSM Conference. #cherwell

[Andrew White @andyvwhite]

#cio magazine interview on #codeless #process automation and next gen #ITSM

[Andrew White @andyvwhite]

Cherwell looks forward to surpassing 2015’s #itsm and #itam growth, read more here: https://t.co/lzA3pPERrt

[Andrew White @andyvwhite]

#cio magazine interview on #codeless #process automation and next gen #ITSM https://t.co/Eg0yIVjUvT

[Andrew White @andyvwhite]

@AllThingsITSM a great #itsm day guys. Thx

[Andrew White @andyvwhite]

@SophieDanby sure thing. I'm sure Tuuli would be keen too. Let me know dates

[Andrew White @andyvwhite]

@Gatwick_Airport #CustomerService #complaint form completed and request for action. Interested to see the #CustomerExperience

[Andrew White @andyvwhite]

@Gatwick_Airport broke my wife's car at valet parking. Let's see how they respond to #Service and #CustomerExperience

[Andrew White @andyvwhite]

Stunning room at the TBM European Summit #CIO event for @Cherwell

[Andrew White @andyvwhite]

Fantastic @Cherwell customer event today. Big thanks to the BBC for hosting us. A room full of #itsm wizards