Uma hora a espera para cancelar um voo de @tapairportugal … mas como o site está caído, eles estão a pedir pagar uma taxa para cancelar com eles que é maior ao valor a reembolsar … só porque o site está caído (top)
@tapairportugal Mensagem privada enviada… como indicado, preciso informem o procedimento para fazer uma reclamação oficial. Quase 4h para minha avó sair do aeroporto com o serviço da assistência preferencial @AirportLisbon@AeroportoLisboa@tapairportugal
Inacreditável o serviço da @tapairportugal !! Minha avó (78 anos) tem 3 horas à espera do serviço da assistência preferencial e ainda não consegue sair do aeroporto! Resposta deles, temos que aguardar !! “É normal”
P3: additional to having to pay 3 additional PCR's + food expenses. And now they say that all this was because I changed my flight in advance? UNBELIEVABLE @TurkishAirlines TK-4904393!!! Waiting for someone to review my case and not a robot response!...... Amazing service -.-
When you will fly with @TurkishAirlines and they say “sorry, you could fly but not your pet”... incredible (I have a email from Turkish confirming the boarding of my pet with 4 weeks in advance) 🤬🤬🤬
Complain TK-4904393
If you have pet... Don’t travel with Turkish
Incredible!!!
I raised a complain the last 03/05/21 and I’m still waiting a feedback from @TurkishAirlines !! TK-4904393...
If you will travel with your pet trough Turkish, I never will recommend his services !! 😡🤔
P2: by email of @TurkishAirlines we have confirmation that our PCR's and pet documents would be accepted. BUT during the scale in Istanbul, we had to get and pay a veterinarian to give a vaccine requested in the country or our pet had to stay in the country. TK-4904393
P1: When you have an email the confirmation that your flight (with pet) is confirmed and during the Check In @TurkishAirlines say that your pet can NOT travel because it has no reservation... they force us to change the date of 3 tickets TK-4904393