Angela M Martin

Is it September yet??? Whooooo Dat! Go Tops! Go Cards! ⚜️🏈🏈🏈

[Angela M Martin @angemartin]

@British_Airways. Tried to resolve this with email as the airport employees instructed but you are horrible at costumer service. You oversold our seats we paid a ridiculous amount for from Heathrow to Nashville in September and we are owed a refund. It is unacceptable.

[Angela M Martin @angemartin]

Miami

[Angela M Martin @angemartin]

@British_Airways here we are again. You lost our luggage the beginning of June and still haven’t returned it… no reply on reimbursement or any of the money we spent. No luggage. Horrible!

[Angela M Martin @angemartin]

@MrMhR3521236429 @Apple @British_Airways On second thought 🙄

[Angela M Martin @angemartin]

@british_es88923 This is so old. You obviously aren’t them. STOP

[Angela M Martin @angemartin]

Just checking in @British_Airways … still have heard nothing from you! still have NO suitcase??41 days … IT’S IN NORTH CAROLINA-since you can’t seem to find it.. at a golf course… be expecting a response from our attorney this week! You literally are awful

[Angela M Martin @angemartin]

Day 35 or so at this point without our luggage. Home from Italy 2 weeks. AirTag says it’s been delivered TO THE WRONG HOUSE IN THE WRONG STATE… @British_Airways has done no follow up and obviously cares not. DON’T FLY THEM. THEY ARE HORRIBLE

[Angela M Martin @angemartin]

Never ever fly with @British_Airways ever.. I have an AirTag in my bag that I haven’t seen for an entire month. It’s been to Italy and back now it’s in a different state and if I want it I have to get it off someone else’s front porch! HORRIBLE

[Angela M Martin @angemartin]

Filing a report with DOT today @British_Airways this is literally the most ridiculous things we’ve ever been through

[Angela M Martin @angemartin]

@British_Airways honestly. My AirTag says you delivered my luggage to a state we don’t even live AFTER you called to asked our address. Can’t get anyone to help you are horrible

[Angela M Martin @angemartin]

The bag was AT OUR AIRPORT.. but now it’s been delivered to a DIFFERENT state:.. not our house … THIS MAKES NO SENSE.. @British_Airways GET YOUR SHIT TOGETHER

[Angela M Martin @angemartin]

Here we go again @British_Airways … this bag has been sitting in Nashville for 2 weeks.. all it had to do was be delivered.. I went to pick it up but they wouldn’t let me bc it was outsourced.., and now it’s in NORTH CAROLINA! Haven’t seen it over a month!

[Angela M Martin @angemartin]

@British_Airways SUCKS AGAIN… drove an hour to pick up our 3 bags but one was supposed to be delivered today. It wasn’t but can’t get it bc it’s not in their closet. Do NOT fly with them EVER. THEY DO NOT CARE

[Angela M Martin @angemartin]

Day 23 and still no luggage. Apparently @British_Airways can’t check the EXACT location I send them bc computers find luggage but people can’t go look even if it’s never moved in a month! LAZY! It’s by the ELEVATOR in HEATHROW! Ridiculous

[Angela M Martin @angemartin]

Ahhh nothing like waking up and dealing with @British_Airways EVERY FREAKING MORNING and yet still no bags.

[Angela M Martin @angemartin]

@British_Airways Yes we are home. Yes I’ve updated about 10 times. We have an email thread here on twitter all you have to do is look. But you ask for info on there then never respond. What’s the point? There’s no excuse at day 20!

[Angela M Martin @angemartin]

Yet another day and @British_Airways has done NOTHING to find my lost luggage. Day 19 I think it is. One bag still sitting in Heathrow the ENTIRE TIME … USELESS

[Angela M Martin @angemartin]

Giving @British_Airways all the information they requested AGAIN. It’s supposed to all be in the system from the 84 times we’ve done it already but sure let’s keep asking and doing nothing. SEND OUR BAGS HOME NOW

[Angela M Martin @angemartin]

@British_Airways I sent my number

[Angela M Martin @angemartin]

And the level of incompetence heightens. @British_Airways. Just checked my air tags. You’ve sent the ONE bag you asked for an address on BACK TO VENICE??? Seriously today??? We land in the US TONIGHT. RIDICULOUS

[Angela M Martin @angemartin]

@British_Airways NO! The dms and emails do not work we’ve been doing that for weeks. I want someone to CALLLL ME period