Anglian Water

We're on hand 7:30am-10pm Mon-Sat & 8am-5pm Sun to answer any billing or operational queries.

[Anglian Water @AnglianWater]

@whyohwhy1965 Hi, once a repair is complete, the ground has to be left to settle before a full reinstatement is done, apologies for any inconvenience

[Anglian Water @AnglianWater]

@jofarigri @Ofwat Hello, thank you for sharing this with us. I've raised a job for one of our technicians to attend within the next week. If the leak gets worse, don't hesitate to get back in touch. Thanks, Will

[Anglian Water @AnglianWater]

@Gamergody @cambsfrs Hello, thank you for bringing this to our attention. I appreciate this can be concerning.  If you could please send this to our Customer Services email address so we can investigate this further. You can reach them at [email protected]. Thanks, Will

[Anglian Water @AnglianWater]

@StewardPjscfc Hello, I'm sorry you're affected with lower pressure, I appreciate how concerning this can be. If you could send us a Direct Message so we can investigate this further. Thanks, Will

[Anglian Water @AnglianWater]

@HelenWinte49041 If you click on our profile you will see a chat logo at the top. Alternatively you can call our Operational team on 03457 145 145.

[Anglian Water @AnglianWater]

@HelenWinte49041 Please can you PM me this to confirm? I can then investigate further.

[Anglian Water @AnglianWater]

@Gamergody Hello, I'm sorry this hasn't been resolved yet, I appreciate how frustrating this can be. If you could please send an email to our Customer Services team at [email protected], we can look at investigating this further. Thanks, Will

[Anglian Water @AnglianWater]

@mattstannard Hello, that's really nice to hear, thank you for the positive feedback. Will

[Anglian Water @AnglianWater]

@ShaunSm83547300 Hi there, thanks for letting us know. Can you please pop us a DM with the What3Words of this leak and I'll get this reported? Thank you, Georgina.

[Anglian Water @AnglianWater]

@martinbeard01 Hi, no they are looked after by the Highways Agency. You can contact their 24 hour line directly via 0300 1235000 or, alternatively, visit their website at https://t.co/zVe953QJkv, where they will be happy to help! 🙂

[Anglian Water @AnglianWater]

@Helen_ontheNene Hello, I'm sorry this is a reoccurring issue, I appreciate how concerning this can be. If you could please drop us a direct message so we can look into this further. Thanks, Will

[Anglian Water @AnglianWater]

@hhysted Hi Helen, I can certainly check on that for you, please could you DM your address, thanks

[Anglian Water @AnglianWater]

@paulums Hello, that's great to hear. Thank you for your positive feedback. Will

[Anglian Water @AnglianWater]

@MartinGossCol Hi there Martin, thank you for reporting this. I have added some notes to the job to advise the team clean up is still needed. Thank you, Georgina.

[Anglian Water @AnglianWater]

@MartinGossCol Hello, I'm sorry this is causing disruption, I appreciate how frustrating this can be. Could you please send us a Direct Message so we can look into this further. Thanks, Will

[Anglian Water @AnglianWater]

@renatoyamane Hello, I'm sorry that this hasn't been resolved. If you wish to drop us a direct message, we can investigate this further. Thanks, Will

[Anglian Water @AnglianWater]

@ShaunSm83547300 Good morning, I'm really sorry but we've had to extend our repair time. We're now due to attend by the 5th of June to fix this leak. Thank you, Georgina.

[Anglian Water @AnglianWater]

@ShaunSm83547300 Hi, thanks for letting us know.  It seems we are aware and the repair is due to be done by Wednesday at the latest

[Anglian Water @AnglianWater]

@Oli_Rushby Hi there Oli, I'm sorry that we didn't arrive when we said we would. Can you please pop us a DM with your full address and I'll take a look for you? Thank you, Georgina.

[Anglian Water @AnglianWater]

@swooper666 Hello Duncan, thank you for getting in touch. Has your water returned? If you can please PM me your full address, including the post code and I can look more into this for you? Kind regards, Jasmin