@HermanMiller I've been trying to get warranty service for TWO MONTHS. The dealers in the area ignored my messages, and email support is dragging their feet and ignoring my messages. I bought HM because you had a "good warranty".
ref: 00DA0L9e8._5005d1yCoxP
@HermanMiller Great, the person who didn't get back to me until pestered is going to get back to me maybe. Your warranty is a joke now. Local dealers don't reply. When I don't get a reply again, what's next?
@applehat Oh hey, I made that, hope it works well for you! I wasn't a fan of the small parts thing either, but I couldn't find a compromise that didn't involve screwing directly into plastic.
Link if anyone's interested: https://t.co/QkeqTUhKLM