@TwitterSupport @Twitter The support ticket system for 2fa is so frustrating. I need help regaining access to my other account, but because I don’t have access to the 2fa info, I can’t even open a support ticket. How am I supposed to get help??
Oh my God @TwitterSupport you have to help. I’m not able to get into my personal account because of 2fa issues and I just realized my last rt is about Gwyneth Paltrow. I can’t go out like this. Not after 13 years. 😫
What’s worse is that every time I tweet about it, half a dozen scammers reply to tell me about the ~fast and professional hacker~ who got them back in their account. 😭
The amount of scam replies to this tweet is concerning. How many people fall for those when they’re desperate and @TwitterSupport @Twitter won’t respond to their support?
@TwitterSupport @Twitter The support ticket system for 2fa is so frustrating. I need help regaining access to my other account, but because I don’t have access to the 2fa info, I can’t even open a support ticket. How am I supposed to get help??
@TwitterSupport @Twitter The support ticket system for 2fa is so frustrating. I need help regaining access to my other account, but because I don’t have access to the 2fa info, I can’t even open a support ticket. How am I supposed to get help??
@TwitterSupport how can one regain access to their account if every time they open a support request you just automatically close the ticket without even looking at it?! What's the point of having support at all?