@Airbnb@AirbnbHelp disgusting customer service and extremely upsetting we are loosing a large amount of money because we are following covid restrictions and cannot go! Appalling and upsetting when through no fault of our own! Formal complaint on its way!
Extremely disappointed by the service we have received through @Airbnb regarding a booking we have had to cancel through no fault of our own, but due to current covid restrictions, to which the host and Airbnb have refused to refund us over 1k.