@SamsungIndia How difficult is it to call the customer who has been promised a callback within 24-48 hrs?
I was promised a call, but it’s been more than 50 hrs now. You are benchmarking the worst
After-sales service. The product is not yet delivered and you don’t care already!
@SamsungMobile@SamsungMobileUS@SamsungIndia history repeating itself! Another order in a gap of 4 years and you are still the same with the service. I didn’t get my order delivered today. Case Id: 361604073. What’s the point of scheduling the delivery?
@SamsungMobile@SamsungMobileUS@SamsungIndia history repeating itself! Another order in a gap of 4 years and you are still the same with the service. I didn’t get my order delivered today. Case Id: 361604073. What’s the point of scheduling the delivery?
@rtovadodaraGJ06@mParivahanteam the document was corrected on 3rd December and since then there has been no update from the team (snapshot attached). Since then, there has been no update from the backend team. It’s been over a month!!!! WHY?
The MCU (heart of the scooter) has been corrupted twice in 20000 kms. Still wondering if @OlaElectric is making the parts malfunction at backend. @bhash
@StovekraftLtd@Pigeon_Kitchen I had purchased a cooker from you folks and now the base has come off. Logged a ticket with customer care. Don’t have an update regarding replacement. service request number *PGN24101101357*?
@deepak0480singh@dominos_india@CareDominos have been better than expectation! I had anticipated a cold pizza will be delivered, but they didn’t deliver. Super! I got tired and stopped taking follow ups on my cold order.
@kunalkamra88@bhash What about the faulty parts @OlaElectric has been driving customers crazy? First the suspension forks and now the body parts keep coming off or the locks within get broken.
@rakeshsingh61@SameerK95044261@RailMinIndia@AshwiniVaishnaw If seats are not available, the tickets should not have been booked. It’s common sense; however, considering the chance that some tickets may get canceled in future due to change in travel plan or addition of bogies based on certain conditions, waitlist tickets are issued.