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@dutweets I am facing the issue again where the bill is paid, however my home internet is not being restored. I tried calling du customer care. All the agents are doing is to try to make me understand that I have to wait 3 hour or so before that time they cannot register
They cannot register the complaint. In the past I have faced the same issue thrice where the line does not get restored. Please look into this issue seriously or else I will be raising a complaint with @tdrauae and the relevant police authorities for taking the payment
@AppleSupport@Apple my device is having some serious heating issue for the past 1.5 months. Bought the device in march. Started using it in may. It is an iPhone 17 Pro max 512gb.
The issue: device back up to iCloud is failing. WhatsApp back to iCloud failing.
I have scheduled another appointment for Friday however at this stage it seems the device is just faulty where the cooling system has failed and the device just cannot take up backup tasks.
Requesting urgent support before I lose my data.
When I start both backups the device gets extremely hot the apps start crashing and boom. Backups failed. I visited apple care today at Dubai mall. After initial diagnostics which passed I was told to reduce the WhatsApp size to under 50gb. Done that. Yet the back fails.
@dutweets I am once again facing the same issue as in the past. The bill is paid but the connection services for my home
Landline internet will not get restored.
Can someone please resolve this.
@Talabat why have restaurants started cutting corners on food quantities. Lately the prices on TALABAT app have increased. And restaurants have started reduced quantity. Not sure what is going on. Anyone else experiencing this?!
@dutweets please listen to the new episode of your system.
I visit du branch to change my physical SIM card to eSIM. The gentleman there says there is a system issue related to โfraud management systemโ and the system is unable to issue a replacement sim.
My mobile usually bill is 950-1000 here the credit limit is 920 dhs. What nonsense is this forcing customers to pay before the due date.
@dubai_consumers please look into this. Du is forcing customers to pay before the due date by intentionally reducing credit limit on mobile
@dutweets please take note seriously. I will be proceeding to authorities for this!
Recently DU has made an "UPGRADE" to their account services where they have separated customer accounts number vise.
i.e. mobile seperated from landline.
@tdrauae please look into this seriously. I made partial payment yesterday and today same issue happened. I have a total credit limit of 2800+ however du has distributed unevenly between landline and mobile. Majority of credit limit is towards landline where bill is 350 max
Was this credit limit reassignment purposely made in bad faith to ensure more ppl are now forced to pay on the first of each month or suffer line suspension before the due date!
@tdrauae , @DubaiPoliceHQ@dubai_consumers please look into this seriously.
Who has authorised to his change without my consent? What absurd calculation method logic was applied where the line which actually has more usage gets lesser credit limit!
I had an important call to make this morning and just could not due to this issue.