@Charles_Keith@Charles_Keith There has to be an exchange policy when selling footwear online — it’s common for customers to order the wrong size. My request for an exchange was denied by customer support.
Hi @Charles_Keith & team,I placed 2 orders MYS04823433 & MYS04823152 on 25 Nov (Black Friday) 4 items in one order & 2 in another. I wrongly selected size 36 and had to return all.But the return address is in Singapore while I’m based in KL. @charleskeithofficial @charleskeith_sg
Why sell online without a proper return policy for cross-country customers, especially when you have stores across KL?This was a very painful experience for a simple return. Please look into this.@charleskeithofficial @charleskeith_sg @Charles_Keith
#SamsungGalaxy Z Flip 3 Issues, Just few months of buying it in Malaysia has severe #heating issue, stops mobile data and drains battery in few min. Raised with Samsung Service center multiple times. Last submitted mobile for 5 days and they reported with no issue with the device
There is a false status showing EE715135493MY on attempt to deliver. No delivery attempt at all as the receiver never left the address.
can't deliver, call the receiver to collect the document from delivery office as its critical.
@pos4you#AskPos#badservice#nocustomersupport
@MYS_MoFA my friend is a Malaysian citizen and is currently in Kuala lumpur. Her mother in Chennai, India has expired today and its been 5 days since she has applied for Malaysian immigration to exit. Her application no. is NXC20210106124814417. Pls help her to get approval 🙏
@MYS_MoFA my friend is a Malaysian citizen and is currently in Kuala lumpur. Her mother in Chennai, India has expired today and its been 5 days since she has applied for Malaysian immigration to exit. Her application no. is NXC20210106124814417. Pls help her to get approval 🙏
@MYS_MoFA my friend is a Malaysian citizen and is currently in Kuala lumpur. Her mother in Chennai, India has expired today and its been 5 days since she has applied for Malaysian immigration to exit. Her application no. is NXC20210106124814417. Pls help her to get approval 🙏