@ajaysinghdhama I agree. This is a common issue with many delivery companies. Orders are either delivered on time, or if they get stuck, there’s no clear timeline or communication. I’ve even received cold-chain medicines after they had become warm. That’s unacceptable for healthcare deliveries.
@pharmeasyapp My order was supposed to be delivered yesterday. But still it is not received. I tried calling the delivery agent multiple times, but there was no response. Around 11 PM, he finally called and said it would be delivered the next morning, which I accepted.
Please deliver my order at the earliest and make your delivery tracking transparent and accurate. Customers deserve honest updates, not fabricated status changes.
Is it acceptable for delivery agents to update delivery status with false information for their convenience? Delays can happen, and customers understand that. But misrepresenting the reason for the delay is misleading and unacceptable.
Shortly after, I received a message saying the delivery partner had reached my doorstep but couldn’t deliver the package—which is simply not true. Today, the app shows the order was postponed at my request, which I never made.
@Apollo_Pharmacy I had placed an order for some medicines yesterday, but it was not delivered. The delivery time kept getting pushed, and despite repeated messages to support, there was no resolution.
@Apollo24x7 Medicines are not like e-commerce items where delays can be ignored. My order is untraceable & I’m the one sharing updates, not the support team. Recreate this order & deliver through 2-hour option. Patients can’t wait.
You are shamelessly replying the same statement.
@Apollo24x7 Medicine was due 2 days ago. Reached my hub yesterday, then sent back to Delhi — now marked untraceable. Shamelessly pushing delivery. If you can deliver in 2 hrs, why delay life-saving meds? Absolute worst service, zero accountability.
@Apollo24x7 Still no update on my order. I just received a message with the subject ‘Great News’, but it only says the delivery has been pushed to 07 Oct. This is very disappointing.
@Apollo24x7 Still no order or proper response. Medicines were due yesterday, had to buy again for the patient’s need. Can’t rely on your service, most of the time you disappoints.
@Apollo24x7 Ordered medicines on 27th. Chose 29th for single delivery. Now app shows tomorrow, partner site says Oct 2 (holiday) → more delays. Every time, your delivery fails when needed most.
@TheBleuLabel@CRED_club
I placed an order on 18th July (Order #46135), and it’s still not delivered, despite multiple follow-ups. I have already raised the issue several times with Blue Label and also reached out to CRED support, but no resolution has been provided so far.
@Apollo24x7 This delay happens with most of my orders. Customer support keeps repeating the “maximum time limit” line, then updates the delivery time again and again—forcing me to cancel eventually. Really frustrating experience.