Ankit Nakrani

[Ankit Nakrani @AnkitNakrani2]

@etihad Yeh, nice try. Already done that, will not be wasting anymore time dealing on this issue. If you are interested then look at our previous tweet and provide an update. I will remind you again in a month if I don’t hear back since you are quick to reply on Twitter.

[Ankit Nakrani @AnkitNakrani2]

@etihad @MEHTADARSHANS Don’t rely on tweets, they are very quick to post a generic tweet for PR purposes and will ask you to send details and waste your time. I opened a case with them on February 18th, 2022 and still not heard back even after following multiple times. Good luck with your issue!

[Ankit Nakrani @AnkitNakrani2]

@NanditaTweets @EtihadHelp @etihad I am in the same boat. We raised a case on Feb 18th, 2022 and still have not heard back. If you have a legitimate case and booked with a credit card, call the credit card helpline and see if they can help you dispute the charge.

[Ankit Nakrani @AnkitNakrani2]

@EtihadHelp Sent

[Ankit Nakrani @AnkitNakrani2]

@EtihadHelp Sent it again. Also it’s been more than a month since the original case was submitted. We should have had some response to that by now.

[Ankit Nakrani @AnkitNakrani2]

@EtihadHelp Tried your suggestion. Sent a DM @etihad & @EtihadHelp but no response as usual.

[Ankit Nakrani @AnkitNakrani2]

@EtihadHelp @dnakrani @etihad has provided no resolution or even an update yet, the issue was escalated more than 14 days ago. We had to let go all our tickets and book with Qatar airways at our own expense to ensure safety of our family. Thank you @qatarairways for a seamless experience. #neveretihad

[Ankit Nakrani @AnkitNakrani2]

@EtihadHelp @dnakrani @etihad Twitter responses just seems to be PR stunt. The issue was originally raised over 48 hours ago. They were quick to cancel our original reservation by their agent mistake, but now they are hesitant to fix and adjust all the associated reservation.